OH Logistics Specialist

Job Title: OH Logistics Specialist

Job Description

The Logistics Specialist is responsible for executing customer vehicle relocation services orders and supporting business operations. Key activities include customer order management and execution, communication through email and telephone with staff, independent contractors, and pickup and delivery contacts, and maintaining accurate data in each order tracked in the CRM system.

Responsibilities

• Manage execution of customer orders by timely coordinating and scheduling the pickup and delivery of customer vehicles while ensuring customer instructions are precisely followed.

• Ensure orders are efficiently executed through the linking of multiple orders.

• Oversee accurate and timely completion of additional services including vehicle detailing, titling/registration, and vehicle placement into storage.

• Communicate promptly by email, telephone, and CRM with staff, independent contractors, and pickup and delivery contacts, escalating issues to management as appropriate.

• Update CRM activities and notes promptly and maintain accurate data after each telephone call and email communication, including uploading photos and scanned documents.

• Ensure compliance with company policies and procedures and adherence to applicable DOT regulations and Federal, State, and Local laws.

• Calculate and offer flat fees on orders by emailing bid sheets to all independent contractors in the manager's absence or through managerial direction.

• Manage the storage facility, where applicable, by overseeing vehicle movement in and out of the facility to customers, detail shops, and repair shops using VIN and order verifications.

• Check vehicles in and out, review them for damage and issues, take inventory of items left in vehicles, and move vehicles in and out of the lot for driver pickup.

• Account for all cars on the lot, ensure vehicles are starting, and communicate issues to headquarters before reactivation.

Essential Skills

• Ability to learn and utilize all systems and equipment, including updates and upgrades.

• Provide outstanding customer service and keep customers informed of developments.

• Monitor and manage the team dashboard and complete tasks to keep orders moving.

• Demonstrate time management skills and follow through to completion.

• Respond and act confidently, assertively, and decisively while taking responsibility and accountability for position requirements.

Additional Skills & Qualifications

• High School Diploma.

• Comfortable working in a fast-paced office environment while multi-tasking and being detail-oriented.

• Advanced computer skills, including Microsoft Office Excel, data entry, and CRM experience.

• Strong communication skills, both verbal and written.

• At least 6 months of customer service experience; inventory experience is a plus.

• Ability to type at least 37 words per minute.

Work Environment

This is an onsite position that is located in Marysville, OH. The work schedule is Monday through Friday, from 8 AM to 5 PM. The environment is fast-paced, similar to an Outside Operations role, requiring comfort in interacting with independent contractors to assign orders and serve as the main point of contact.

Job Type & Location

This is a Contract to Hire position based out of Marysville, OH.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Marysville,OH.

Application Deadline

This position is anticipated to close on Jan 21, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.