Front Desk Associate 7 am to 3 pm Shift Week ends required

Holiday Inn Express Hotel & Suites
Gahanna, OH

Job Description

Job Description

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

Qualifications:

  • Previous experience in customer service, front desk service,
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
Company Description

Holiday Inn Express Hotel & Suites IHG Brand Hotel
460 Waterbury ct
Gahanna Ohio 43230

Company Description

Holiday Inn Express Hotel & Suites IHG Brand Hotel\r\n460 Waterbury ct\r\nGahanna Ohio 43230

Posted 2026-07-17

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