Express Technician
The Express Technician is expected to:
- Protect the legal, financial and moral well-being of the dealership;
- Perform lube, oil, filter and multipoint service for customer vehicles;
- Be a teacher to support the efforts of other employees to be successful.
- Seek ways to improve business operations efficiencies and customer service.
Primary Duties:
1. Ensure maximum productivity, customer service and cost control.
- Perform all lube, oil, filter and multi-point inspection processes to ensure proper diagnoses.
- Assess any supplemental vehicle needs.
- Perform quality service at all times and notify management of any substandard processes, parts or procedures.
- Maintain clean vehicles during all servicing and repairs.
- Achieve customer service satisfaction through prompt and accurate service and communication.
- Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
- Perform all job duties requested by management.
2. Operate with integrity:
- Demand the highest ethical standards from self and others.
- Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
- Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe work environment.
- Maintain a neat, orderly and safe work environment
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