Qa consultant

Job Description

· Hands-on experience with Speech-to-Text (STT) and generative voice AI technologies such as Google, SoundHound, ElevenLabs, MirrorFly, and ChatGPT etc

· Skilled in creating test cases, logging defects, and maintaining comprehensive test documentation

· Solid understanding of Agile software development and active participation in scrum ceremonies

· Provide QA input during backlog grooming, sprint planning, daily stand-ups, demos, and retrospectives

· Experience with Smoke, Functional, and Regression testing

· Identify and document test scenarios and conditions; execute test cases across integrated systems

· Proficient in using Jira or similar tools for test management and defect tracking

· Strong knowledge of Point-of-Sale systems, preferably NCR Aloha suite (Aloha QS, ATO, KVS, ATG, receipt printers, etc)

· Collaborate with development teams to plan, implement, and monitor end-to-end testing activities

· Conduct failure analysis and provide consistent testing status updates to teams and leadership

· Ensure engineering teams deliver quality products that meet defined business requirements

· An Individual who has excellent written and oral communication skills (Clear verbal skills to run tests against Voice AI systems)

· Effectively prioritize tasks and manage multiple workstreams in a fast-paced environment

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

· Hands-on experience with Speech-to-Text (STT) and generative voice AI technologies such as Google, SoundHound, ElevenLabs, MirrorFly, and ChatGPT etc

· Skilled in creating test cases, logging defects, and maintaining comprehensive test documentation

· Solid understanding of Agile software development and active participation in scrum ceremonies

· Provide QA input during backlog grooming, sprint planning, daily stand-ups, demos, and retrospectives

· Experience with Smoke, Functional, and Regression testing

· Identify and document test scenarios and conditions; execute test cases across integrated systems

· Proficient in using Jira or similar tools for test management and defect tracking

· Strong knowledge of Point-of-Sale systems, preferably NCR Aloha suite (Aloha QS, ATO, KVS, ATG, receipt printers, etc)

· Collaborate with development teams to plan, implement, and monitor end-to-end testing activities

· Conduct failure analysis and provide consistent testing status updates to teams and leadership

· Ensure engineering teams deliver quality products that meet defined business requirements

· An Individual who has excellent written and oral communication skills (Clear verbal skills to run tests against Voice AI systems)

· Effectively prioritize tasks and manage multiple workstreams in a fast-paced environment