Service Advisor
Job Description
Job Description
Lexus of Toledo is a luxury dealership offering many options to the luxury automobile customer. Our Service Department is a specialized shop looking for an experienced Service Advisor.
If you are a career minded professional with character and great customer service skills, we want to talk to you!
SUMMARY: A Service Advisor is the first point of contact in the service lane. They are responsible for greeting the customer, consulting on service needs, estimating costs, and selling service repairs. The ideal candidate will have excellent customer service and communication skills. Additionally, they will have a strong understanding of automotive technology and the automotive industry.
RESPONSIBILITIES:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Process customer’s payment
- Maintaining positive customer relationships in order to ensure repeat business
REQUIREMENTS:
- Proven record of achieving exceptional customer satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred
- Above average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Reynolds and Reynolds computer experience is a plus
WE OFFER:
- Medical, dental, and vision insurance
- 401(K) Retirement Plan with Percentage Match!
- Custom and competitive wages
- Paid vacation
- Paid holidays
- Provided uniforms
- Continued factory paid training
- Employee purchase plan
Recommended Jobs
Food Runner
Food Runner - Part Time Pub Frato Concord | Concord OH Join our dynamic team at Pub Frato Concord as a Food Runner! In this fast-paced restaurant environment, you will play a vital role in ensuri…
Cardiologist Ohio
Job Description Job Description Job Title: Non-Invasive Cardiologist (MD/DO) – Hospital Employed Location: Northwest Ohio Position Type: Full-Time, Permanent Employer: Hospital Emplo…
Production Welder - Willing to Train!
Job Description Job Description Looking to learn a new trade? We provide hands-on training to help you become a skilled welder! Your skills matter! Skilled welders are eligible for higher start…
Physical Therapist, PRN
Job Description Job Description Salary: Homecare Physical Therapist (PRN) Territory: Mahoning, Trumbull, and Columbiana Counties Business Hours:Monday - Friday, 8:00 AM to 4:30 PM Patr…
Salem Tour Guide
Are you brave enough to be a ghost tour guide? Ready to share incredible experiences as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide. Our passio…
Trainer Supervisor for Cleaning Company
Job Description Job Description ecomaids - Workforce Development Specialist We are seeking a dynamic trainer, quality specialist and leader for our rapidly growing, eco-friendly cleaning com…
Regional CDL-A Tanker Truck Driver
Now hiring an experienced CDL-A Tanker Truck Driver in the Cincinnati, OH area. This regional Truck Driver position offers guaranteed pay, strong bonus opportunities and weekly home time with a dedica…
Urgent Care Veterinarian - White Oak / Cincinnati, OH
No overnights. No major holidays. Vet-owned. People-first. Be part of building something from the ground up. AcutePet Urgent Care is opening on Cincinnati’s West Side in White Oak, OH this A…