Program Administrator - Home Health Agency

Home Care Network is seeking a highly skilled and experienced Program Administrator / RN Supervisor to join our home health agency and direct the business, care team, and agency growth within our Northwest Ohio region .

Why HCN? Home Care Network, Inc. is a nurse-owned and locally led home health agency, which means our patients' care and wellbeing - not profits - come first. And for you - it also means that our agency is an environment that nurses and caregivers thrive in, allowing us to handpick the best care team members to be your peers and delight our clients.

• Proof that this creates a different, better environment for our team is that our employees consistently rate their satisfaction with HCN higher than other agencies - and stay with HCN 80% longer than the industry average.
• Our leadership team actively advocates in Columbus & D.C., for better care policies, better working conditions, and higher pay - while at home, we support your growth and autonomy to deliver personalized care to every patient.
• Our back-office/business teams are built to enable your goals and the growth of your region, providing expert support in Scheduling & Client Care Support, Referral / Intake Management, Contracts & Payor Relations, EVV, Compliance & QA, Recruiting & Talent Sourcing, Marketing, and much more.

While hospitals, health systems, and care facilities continue consolidating resources and asking more of middle managers and supervisors with decreased support, Home Care Network is building our network of resources internally and across the state. Together, we can empower Ohioans with the independence they deserve - while you make a difference with an agency where you matter.

See if our Program Administrator role for Northwest Ohio fits your experience, availability, and career goals.

POSITION SUMMARY

Our Program Administrators supervise assigned team members (incl. RNs, LPNs, Home Health Aides, and Personal Care Assistants) while directing, coordinating, supervising, and implementing professional and supportive services to home health clients in a safe, cost-effective manner. Successful candidates will be professional, efficient problem solvers who work independently as well as on a team, have a positive attitude, attention to detail, and a bias for action and driving growth.

Details:

• This is a full-time, salaried position requiring a blend of clinical, compliance, and business growth skills. Successful applicants will be interested in long-term employment with our agency.
• Minimum availability requirements: Monday - Friday from 8 AM - 5 PM, reporting to our Northwest office in Perrysburg, OH, at least 3 days per week (Mon-Wed), and field work + client home visits Monday-Friday as needed (with the ability to work from home 1-2 days per week when not required in the field).
• Willingness to provide occasional on-call and varied / flex hour coverage (late night / weekend emergency) is required as needed.
• This role will oversee clients and field staff across Northwest Ohio, requiring travel as needed to all counties, including Logan, Lucas, Huron, Hancock, Ottawa, Seneca, Wood & others.
  • The typical daily travel radius <60 minutes, with occasional travel up to / beyond a 2-hour radius for relief, backup, and field staff training.
  • Mileage reimbursement is provided.
• No overnight shifts required.
• This role includes with benefits including medical, vision, dental, PTO, quarterly bonus opportunities, mileage and travel reimbursement, teambuilding and celebration events, career advancement paths, and more.

Annual Salary: starts at $73,500*, with quarterly bonus opportunities.

*Consideration for higher salary is based upon home health and supervisory experience, business growth results, certifications, and overall fit.

QUALIFICATIONS:

• Graduate of an accredited nursing program with a current license as a Registered Nurse in the state(s) of practice.
• Baccalaureate degree in nursing or related field preferred.
• Minimum of 2 years Nursing experience required, with a combination of acute care and home health care/public health preferred.
• 1+ year of Supervisory / DON / Team Management experience required (of caregivers, nurses, and care team), with health service administration a plus.
• CPR & First Aide Certification required; with CPR & FA Instructor/Trainer certification preferred (or willingness to complete once upon hire).
• Experience managing department / regional budgets, financial reports, and growth plans.
• Extensive familiarity with HIPAA regulations and medical terminology.
• Excellent written and verbal communication skills and strong interpersonal skills.

Key Responsibilities/Requirements of an Administrator include:

Team Leadership & Staff Management

• Supervise and support a multidisciplinary team of RNs, LPNs, Home Health Aides, and Personal Care Assistants.
• Recruit, hire, onboard, and retain field staff to meet client care needs.
• Deliver effective orientation, ongoing education, and in-service training to ensure staff competency and regulatory compliance.
• Conduct skills assessments and performance evaluations for clinical staff.
• Foster a cohesive, collaborative care team environment.

Clinical Oversight & Client Care

• Perform client assessments and develop individualized care plans.
• Promote continuity of safe, appropriate care through effective case management.
• Coordinate and supervise the delivery of professional and supportive services to clients across all age groups (infant to geriatric).
• Ensure timely communication of patient status and changes in condition to the care team.
• Occasionally provide direct care, emergency support, or coverage in the field as needed.

Compliance & Quality Assurance

• Ensure compliance with state licensure, Medicare certification, and other regulatory requirements.
• Develop, implement, and monitor policies and procedures to maintain high standards of care.
• Lead quality improvement initiatives and recommend policy updates to enhance service delivery.

Strategic Planning & Program Development

• Participate in corporate and regional strategic planning to support agency growth and service excellence.
• Design and execute initiatives aligned with diagnosis-specific care needs and business goals.
• Manage specialty payor programs in your region, ensuring quality and operational efficiency.

Financial & Operational Management

• Monitor and manage departmental budgets and monthly financials to meet strategic objectives.
• Assist in the development of annual operating and capital budgets.
• Oversee staffing and program coordination to optimize resource utilization and client satisfaction.

Communication & Collaboration

• Facilitate effective communication among patients, families, physicians, and care teams.
• Serve as a liaison to educate clients and families on available services and community resources.
• Promote a culture of compassion, safety, and excellence in care delivery.

Acting in accordance with the Nurse Practice Act, as well as basic principles and best practices of professional nurses, a successful Administrator / RN Supervisor ensures that patients receive the best medical care possible by overseeing their well-trained team of nurses and aides. Their purpose is to maintain safety and patient confidence by ensuring all patients' needs are addressed with the highest degree of professionalism and care, and that all policies and regulations are adhered to strictly. Further, this is a critical role that requires strong leadership abilities, excellent clinical knowledge, and effective communication skills.

#NWO

Are you willing to consent to a background check, including a criminal record check, and an employment and education verification?