Automotive Service Advisor
Automotive Service Advisor
Are you a people-person who loves cars and enjoys helping others? At Liberty Ford in Maple Heights, we're looking for a customer-focused Service Advisor who brings energy, professionalism, and genuine care to every interaction. If you enjoy solving problems, building relationships, and being part of a team that truly supports each other, you'll fit right in.
At Liberty Ford, you're not "just an employee" - you're part of a family-owned organization that's been serving Northeast Ohio for decades. We take pride in supporting your career growth, offering stability, and fostering a welcoming environment.
A Few Cool Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Employee pricing on vehicles, service, and parts
- Career development paths
- A strong, supportive team that sets you up for success
What You'll Be Doing
- Greet customers and provide an excellent service experience
- Listen to customer concerns and accurately document vehicle issues
- Review recommended services and educate customers on repair needs
- Coordinate with technicians to ensure timely and accurate service
- Communicate estimates, repair timelines, and status updates
- Maintain clear and professional communication throughout the customer visit
- Ensure all service processes are completed accurately and efficiently
What We're Looking For
- Strong communication and interpersonal skills
- A positive, customer-first attitude
- Ability to multitask in a busy environment
- Strong organizational skills and attention to detail
- Basic automotive knowledge is helpful (but not requiredtraining available)
- Previous service advisor or customer service experience is a plus
- Reliability, professionalism, and a willingness to learn
Ready to Join the Liberty Ford Team?
If this sounds like the right fit, we'd love to hear from you. Apply today and grow your career with a dealership that values you - both as a professional and a person.
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