Associate Territory Manager - Cleveland, OH

ASSOCIATE TERRITORY MANAGER

For more than 20 years, BioTAB Healthcare, LLC has supported patients with lymphatic, wound, and circulatory disorders through proven treatment solutions. Headquartered in Missouri, we provide pneumatic compression devices and personalized service to help improve patient outcomes and quality of life. As a family-owned company, we take pride in delivering expert care with a personal touch service.

The Associate Territory Manager (ATM) is responsible for providing pneumatic compression devices for the treatment of chronic diseases to patients under a physician's care. This role requires a comprehensive understanding of the entire patient process and revenue cycle for all insurance payers including the criteria to qualify patients under CMS guidelines, private payer copays, deductibles, and the required documentation. By providing day-to-day support to our Territory Manager, you’ll work directly with patients while helping to grow market sales.

Key Responsibilities

Relationship Management

• Present and demonstrate as a subject matter expert on the company’s products to patients, physicians, specialty therapists, and medical professionals.

• Remain up to date on industry trends, compliance requirements, and new products.

Sales and Business Development

• Completing administrative duties, such as call reports, sales reports, and forecasts.

• Managing expenses within territory budgets.

• Follow up with patients post set up and communicate with physicians and therapists regarding patient process and to comply with insurance guidelines.

• Ability to determine optimal equipment for individual patient needs.

• Effective communication with corporate and administrative staff regarding equipment needs and requirements to ensure timely and accurate delivery of equipment.

• Able to demonstrate, train and communicate the proper use of the company’s devices to patients.

Compliance Ensures strict compliance with all applicable healthcare regulations, financial standards, and internal policies, including but not limited to CMS and OFCCP guidelines for patient intake, data management, Quality Management System, documentation, and training.

Strong communication and interpersonal skills To interact effectively with patients, families, and healthcare professionals.

Excellent organizational and time management skills To manage a high volume of referrals and ensure timely processing of information. Self-motivated, results-driven, and highly organized.

Attention to detail To ensure accuracy in patient records and insurance information.

Qualifications

• Bachelor's degree or equivalent experience.

• Proven track record of success in outside sales, particularly in healthcare or medical device sales. • Strong communication, negotiation, and interpersonal skills.

• Ability to build strong relationships with clients and healthcare professionals.

• Proficient in SalesForce, MS Office, Apple products

Job Requirements & Physical Demands

• Must be able to lift 40 pounds, must be able to lift 40 pounds from the floor and lift to waist level. • Must be able to kneel, stoop, climb stairs and reach with hands and arms.

• Ability to travel frequently within the assigned territory to patient’s homes, and healthcare facilities with long hours spent in vehicles.

• A valid driver’s license, automobile insurance, and clean driving record.

• Candidates must pass an extensive background check.

• Able to obtain the necessary immunizations and the records required to gain access to the facilities within assigned territory.

• If promoted to Territory Manager, you will be required to relocate (usually within 18 months of hire) to an existing or expansion market.

This job description outlines essential duties but is not exhaustive. Employees may be assigned other tasks. All duties are subject to modification for disability accommodation. Successful performance requires specific skills and abilities. This document sets minimum requirements and does not imply an employment contract. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.