Quality Assurance Specialist

Job Description

Job Description

Quality Assurance Specialist –
Manufacturing (Supplements)
2nd Shift: 10:00 a.m. – 6:30 p.m.
Monday - Friday

About the Role

As a Quality Assurance Specialist at Jetpack Shipping, you will play a critical role in ensuring the
safety, consistency, and compliance of our supplement manufacturing operations. You will
oversee quality control processes, maintain documentation for regulatory compliance, and partner
with production teams to uphold the highest manufacturing standards. This position requires a
strong eye for detail, excellent organizational skills, and deep knowledge of FDA cGMP
regulations specific to dietary supplements.

Key Responsibilities

Quality Control & Auditing
o Conduct routine inspections of raw materials, in-process production, and finished
goods.
o Perform line checks and verification of manufacturing and packaging processes.
o Audit batch records and verify compliance with Good Manufacturing Practices
(GMP).

Compliance & Documentation
o Maintain accurate and complete records in accordance with FDA, USDA, and
other regulatory standards.
o Assist in preparing for regulatory audits and respond to compliance inquiries.
o Ensure proper labeling and packaging compliance for supplement products.
Testing & Analysis
o Collaborate with laboratory teams for product testing and verification of quality
standards.
o Review Certificates of Analysis (COAs) for raw materials and finished products.
o Investigate and document non-conformances and deviations.
Continuous Improvement
o Identify process improvements to enhance product quality and manufacturing
efficiency.
o Support the implementation of corrective and preventive actions (CAPA).
o Provide training to production staff on quality and compliance standards.

Qualifications

 Bachelor's degree in quality assurance, Food Science, Chemistry, Biology, or related
field (or equivalent experience).
 2+ years of experience in quality assurance or quality control, preferably in
supplements, nutraceuticals, or food/beverage manufacturing.
 Strong knowledge of FDA cGMP regulations (21 CFR Part 111) and other relevant
quality standards.
 Experience with batch record review, audits, and regulatory inspections.
 Strong problem-solving skills and attention to detail.
 Excellent communication and collaboration abilities.

Preferred Skills
 Familiarity with ISO 9001, HACCP, and/or NSF certification standards.
 Experience with ERP systems and electronic quality management systems (eQMS).
 Previous experience in shipping, logistics, or packaging operations for regulated
products.