Accounts receivable / billing manager

Accounts Receivable/Billing Manager (College Bursar)

Full-Time | Ursuline College, Cleveland, OH

Summary
Join Ursuline College as an Accounts Receivable/Billing Manager, responsible for overseeing all aspects of student billing, receivables, and collections in a mission-driven organization. You’ll manage payment plans, deferred accounts, third-party billing, and help students resolve outstanding balances in a collaborative finance team. This operational leadership role works closely with financial partners across the institution and reports directly to the Controller.

Key Responsibilities

• Manage and monitor payment plans, deferred accounts, invoicing cycles, and periodic account adjustments based on student status changes.
• Proactively resolve account issues, respond to student questions, and ensure students understand statements, payment solutions, and schedules.
• Prepare and distribute monthly invoices and process refunds in a timely, accurate manner using accounting and database tools.
• Review aging receivables, consult with students on repayment arrangements, and coordinate collections—partnering with outside agencies when needed.
• Record payments, settlements, and account adjustments (including bankruptcies) in the general ledger, ensuring accuracy and compliance with audit standards.
• Complete year-end reporting requirements, including preparing and processing 1098-T and 1042S tax forms.

Required Qualifications

• Bachelor’s degree in accounting, finance, business administration, or a related field is preferred.
• At least 5 years of direct experience in billing, credit and collections, or accounts receivable management (experience in nonprofit, education, or healthcare settings is a plus but not required).
• Demonstrated expertise with payment plan administration, dispute resolution, collection procedures, and business systems (Excel proficiency required; knowledge of accounting or ERP software a plus).
• Ability to function independently, exercise sound judgment, and maintain strict confidentiality in all financial matters.
• Excellent communication skills for interacting with both team members and a diverse student base.
• Demonstrated record of solving account issues and delivering empathetic, solutions-focused student service.

Working at Ursuline
Expect a supportive work environment where decision-making, process improvement, and compassionate student service are core values. We seek team members who thrive on autonomy and want to make a difference in our community.

How to Apply
Email your cover letter, résumé, and salary requirements to [email protected] or complete the form below. We welcome applicants from all industries with strong accounts receivable backgrounds who want to apply their skills in a meaningful, community-oriented setting.

Job Type: Full-time

Pay: From $48,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Cleveland, OH 44124