Business process program manager

Job Description

The Business Process Optimization Program Manager is responsible for developing and maintaining Supply Chain Operations business process, infrastructure, reporting, tools, and analysis to support various Supply Chain Operations and Oracle Corporate programs. Programs and assignments will vary over time. Initial focus will be to evaluate and streamline key supply chain processes to enable scalable, efficient growth.

• Evaluate key business and compliance processes, workflows, employee/supplier touch points and tools and recommend streamlined workflows to enable growth and scalability, create training material, train employees and suppliers, measure key performance indicators and drive process improvements.

• Manage the business and supplier compliance processes, engage with stakeholders to implement supplier improvements and measure supply base performance.

• Lead improvement projects from stakeholder alignment, writing business requirements, managing IT resources to ensure project completes on time, perform UAT testing, process documentation, user support and training. Create and implement workflows and metrics to drive continuous improvements.

• Ensure projects follows project management and change management best practices and there are key performance indicators and process improvements are obtained.

• Write business requirements to support tool enhancements and new tool functionality for business process improvements.

• Take the leadership role to apply six sigma methods to root cause and derive corrective action to drive permanent resolutions to new or chronic tool problems.

• Understand and leverage Oracle's ERP tool suite, workflows, business attributes, reporting methods, and metrics to drive improvements.

• Coordinates cross-functional teams, develops program plans, and measures progress on activities that enable program completion on time and within budget.

• Ability to create teams and influence stakeholders to enable support and implementation.

• Work involves creative problem solving while applying the company policies.

Responsibilities

Business Process Optimization Program Manager will:

• Engage and collaborate with business stakeholders to analyze, streamline and create efficient scalable business processes and workflows.

• Gather business requirement documents and prepare project plans to ensure the scope, schedule and resources are proactively managed and projects complete on-time.

• Coordinate cross-functional teams through meetings and track progress, ensuring projects complete on time and within budget.

• Manage business improvement projects from stakeholder alignment, writing business requirements, managing IT resources to ensure project meets the deliverables, passes acceptance testing, completes on-time, documentation delivered, users and support team trained.

• Develop, document, communicate, and train the organization on business practices, tools and procedures.

• Ensure processes and procedures meet Oracle policy, ISO or industry standard requirements. Will also provide backup support to other process owners.

• Engage with electronic industry members and Oracle stakeholders to evaluate merits for the various compliance methods, engage with stakeholders to select the appropriate method and implement.

• Own the management system for the program to ensure policies, procedures, evidence, KPI and continuous improvement are met and documented.

• Engage with internal auditors to ensure processes and procedures meet policy requirements.

What are we looking for in a candidate?

• Bachelor's Degree or Master's Degree in Supply Chain Management, Industrial Engineering, Manufacturing Engineering or Equivalent

• Highly motivated, innovative self-starter who can transform ambiguity into clarity.

• Expertise in analyzing, simplifying and presenting data, and developing dashboards.

• Leadership, programs management, presentation, and influencing skills.

• Excellent written and oral communication, customer service, negotiation skills, business acuity, and ability to multitask.

• Ability to collaborate and write detailed business requirements and user documentation.

• Lean Six Sigma Black Belt, Agile, Scrum and/or PMP Certifications are a plus.

• 6+ years experience in supply chain roles with a track record of effectively managing projects/programs in an empowered and changing environment.

• Experience designing and implementing programs requiring cross-group collaboration.

• Track record of being an enthusiastic, creative, resourceful, and effective team player with experience leading and influencing internal and external resources to ensure successful outcomes.

• Experience with supply chain operations business processes.

• Experience with Oracle's ERP tool suite modules including product development, procurement, sourcing.

• Business intelligence/reporting dashboard system experience is preferred.

• No Visa Sponsorship is available for this position.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $90,100 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.