Reservations Support Specialist
We are looking for a reliable and customer-focused Reservations Support Specialist to assist clients with booking and managing their travel arrangements. This role focuses on coordination, accuracy, and delivering a smooth experience from initial planning through completion.
You will support clients by researching options, confirming reservations, and ensuring all details are properly documented. This position is ideal for someone who is organized, detail-oriented, and comfortable working independently while maintaining high service standards.
Key Responsibilities
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Communicate with clients to understand scheduling needs and preferences
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Research accommodations, transportation, and activity options
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Coordinate and confirm bookings accurately and on time
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Maintain organized client records and documentation
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Assist with itinerary updates and schedule changes
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Provide consistent support throughout the planning process
Qualifications
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Strong written and verbal communication skills
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Excellent organizational and multitasking abilities
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Prior customer service or administrative experience is a plus
What We Offer
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Structured training and ongoing guidance
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Access to booking systems and professional tools
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Opportunities for growth and skill development
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