It systems administrator

At Shumaker, Loop & Kendrick, LLP, the IT Systems Administrator role will be part of an Infrastructure team responsible that supports the firm in all areas related to infrastructure in a fast-paced, dynamic environment using leading-edge technologies based on Microsoft, VMWARE, PURE, ZERTO, Cohesity and various other technologies. This role will also be involved in both support and modernization of the firm’s suite of products. Our ideal candidate will have at least 3 years of experience in systems administration, cloud computing or a similar role, and be highly motivated to expand their knowledge.

This position will work hybrid from one of the following offices: Akron, Columbus or Toledo, Ohio.

Education, Experience and Skills Required

• 2 or 4-year degree in Computer Science, Information Technology or a related technical field or equivalent combination of education and related experience/training
• Minimum 3 years' experience in systems administration, cloud computing, or a similar role
• In-depth knowledge of network, storage, and compute virtualization technologies
• Hardware, Microsoft Server OS, VMWARE, Pure Storage, APC, Eaton and more
• In-depth knowledge of networking principles, design, and configuration of Microsoft servers
• In-depth knowledge of TCP/IP, SNMP, WMI, Microsoft Azure and O365
• Experience with Microsoft Active Directory, Entra ID, DNS and DFS, DHCP, and other network services, as well as GPOs
• Experience with Azure Virtual Desktops, configuration, monitoring, and management
• Experience with Network printing, Power Shell scripting and BC/DR practices
• Experience with SSO and MFA technologies and an understanding of MPLS and SDWAN technologies
• Project Management skills are a plus

Essential Duties

• Maintain, support and monitor the firms Azure and on-premises infrastructure.
• Monitor system performance and capacity of all firm infrastructure-related technologies.
• Perform regular system updates, backups, and maintenance tasks.
• Manage and maintain storage solutions and data protection using PURE, Cohesity, HP and Synology technologies.
• Utilize ZERTO for disaster recovery and data replication.
• Assist in Azure migration projects, migrating existing applications and workloads to the Azure environment.
• Knowledge of Azure services, including compute, storage, networking, security, and database offerings.
• Familiarity with Azure networking concepts, such as virtual networks, subnets, and network security groups.
• Experience with Azure Identity and Access Management (IAM) and Azure Active Directory.
• Familiarity with Azure monitoring and logging tools (e.g., Azure Monitor, Sentinel, Azure Log Analytics).
• Diagnose and troubleshoot technical issues with existing systems to identify and resolve problems.
• Designing, building, testing, and deploying new computer systems based on firm standards in our offices and datacenter locations. (e.g. Microsoft Intune, System Center, Windows Imaging Tools)
• Maintaining and updating existing computer networks and adding new features as needed.
• Coordinating with others for projects or maintenance involving multiple departments within the organization.
• Testing new or revised hardware and software solutions to ensure it performs as expected.
• Develop and document processes and procedures to reduce the number of reoccurring system issues.
• Function as second level support, including on-call after-hours, holiday and weekend support as needed. Answer support calls and e-mail addressed to the helpdesk and support end-users with general IT software support issues to the extent possible, including escalation of problems to outside vendor or consulting support as appropriate.
• Present proposals for improvements to the end-users along with middle and upper Management level
• Responsible for monitoring Infrastructure for version upgrades or necessary patching.
• Implement system interfaces among the different applications
• Work with users and develop relationships to understand requirements, value, prioritization, and acceptance criteria
• Other duties may be assigned as necessary

FLSA Status

Salaried Exempt

Job Classification

Reports and is responsible to the Director of IT Operations

Physical Requirements

• Requires occasional standing, walking, lifting, and moving objects (up to 50 lbs.)
• Requires manual dexterity to use computer, telephone and peripherals

Note to recruiters: Unsolicited resumes will not be accepted. If you wish to have a candidate considered, please reach out to Colleen Miller, Director of Recruitment at [email protected]. Kindly do not contact employees directly.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Work Location: Hybrid remote in Akron, OH 44308