Account Manager RPO Delivery
At NXTThing, where we're redefining the landscape of recruitment process outsourcing (RPO). We believe that hiring is both an art and a science, and we're pioneering a fresh approach that combines innovative technology with the human touch. Our mission is simple: to transform how companies attract top talent by offering innovative solutions tailored to their unique needs. The Account Manager role is responsible for the execution of our services to drive client retention and success. This will include leading teams of recruiters, phone interviewers and administrative staff to service the client’s needs. This role possesses a deep knowledge of the clients’ desired outcomes, develops and executes recruitment plans focused on achieving a clients desired outcomes with a focus on attracting talent, refining processes for efficiency, and driving retention. Client Management
- Showcase an extremely high level of understanding of the recruiting process and client organization
- Build and drive plan to meet account and organizational goals
- Manage and document process changes requested by client, update in process map as well as in systems, and communicate changes to team. May design and/or recommend new or updated processes, team configuration, etc. as necessary
- Anticipate and minimize risks within partnership
- Prepare for and participate in project reviews with client and senior management
- Facilitate regular status meetings with client
- Develops and delivers client and management reporting
- Lead all recruiting operations, including sourcing, screening, and coordination functions
- Work with team day-to-day to meet performance goals and objectives
- Perform a wide range of managerial responsibilities, including interviewing, hiring, coaching, managing, and developing employees; planning, assigning, and directing work
- Lead, develop and deliver team meetings and partner with leadership on annual and quarterly business reviews
- Inspire team to attain goals and pursue excellence
- Define and communicate individual and team metrics
- Manage innovative programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals
- Serve as front line escalation for client and recruiter issues/questions; escalate to senior leader and/or client partner as appropriate
- Provide expertise on technology systems and tools
- Effectively communicates relevant project information to leadership
- Escalate and resolve issues in a timely fashion
- Bachelor’s Degree, preferably in Human Resources, Business Administration, or another complementary field Required
- Minimum of five years’ results-oriented leadership experience in recruiting
- Strong understanding of overall recruitment process
- Sound judgement, data management and reporting experience and ability to handle complex information and client requests
- Previous supervisory experience required
- Experience leading both virtual and on-site teams in a corporate talent acquisition function either in-house or in an RPO environment.
- Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools.
- Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, SharePoint)
Recommended Jobs
Manufacturing Principal - Research & Development
Our Nestlé Research and Development Center develops for Nestlé worldwide, new products, processes and packaging concepts in the areas of Milk, plant-based and Nutrition products. This includes variou…
CNC Laser Operations Specialist
Step into a precision-driven career at UPM, where we combine advanced technology with a global reach to deliver excellence. Backed by O’Neal Industries and its 100-year legacy, you’ll learn the ins a…
Project Controller
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of f…
Senior Manager and Accounting and Finance
A newly created role of Senior Manager Accounting & Finance has been created as the finance team is built out due to growth. Dual role that will need strong GAAP accounting paired with excellent FP&A …
Job Coach
Job Coach United Rehabilitation Services DaytonDayton, OH Apply For over 65 years, United Rehabilitation Services (URS) has provided a comprehensive continuum of services to meet the needs of chil…
Activity Specialist
Activity Specialist Full-Time Position Duties The Activity Specialist assesses, plans, implements, evaluates and provides oversight for client activities; which are multi-faceted, while meeting the…
Sorting Room Supervisor
Responsibilities: Responsible for quality control and to ensure production of a minimum of 4400 garments every day. Maintain inventory of necessary supplies. Other duties as may be assigned.…