Data Specialist

Precision Steel Services, a trusted steel supplier in the Midwest since 1974, is seeking a dedicated and detail-oriented Data Specialist to join our team. As a key member of our operations, you will play an essential role in supporting production through accurate data entry, order processing, and effective communication with both customers and internal teams. This is an in-person position, ideal for someone who values teamwork, precision, and contributing to a company that is committed to quality, employee well-being, and supporting good-paying jobs in the community. Join us in our mission to deliver top-quality, US-manufactured steel products while fostering a supportive and collaborative work environment.

Responsibilities

• Quoting & Pre-Sales Support: Collaborate with account managers to prepare accurate quotes and provide pre-sales support.
• Accurate Data Entry & Order Processing: Enter and maintain customer orders in the ERP system, ensuring all product specifications, quantities, pricing, and delivery requirements are correct.
• Customer Communication & Phone Reception: Serve as the first point of contact for customers by answering phone calls, responding to inquiries, and directing calls to the appropriate departments.
• Product & System Knowledge: Develop a strong understanding of company product offerings, including various steel types, and stay current on ERP systems and tools.
• Review & Edit Data: Regularly review and update data to maintain accuracy and data integrity, working with management as needed.
• Documentation Management & Reporting: Prepare, manage, and ensure the accuracy and completeness of all relevant documentation and reports.
• Problem Resolution & Quality Control: Identify and resolve issues during order processing, collaborating with internal teams to ensure quality and customer satisfaction.
• Collaboration with Teams: Work closely with other departments to align on customer requirements and ensure seamless operations.
• Compliance & Industry Standards: Ensure all orders comply with company standards and customer specifications
• Continuous Improvement: Proactively seek opportunities to improve data entry, order processing, and office workflows.
• CAD Duties: Assist with CAD-related tasks, such as updating drawings or generating basic layouts.
• Perform Other Related Duties as Assigned: Perform other related duties or special projects as assigned by management.

Qualifications

• High school diploma or equivalent required.
• At least one year of experience in a similar role preferred.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Exceptional organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines while maintaining a positive attitude.
• Proficiency with computers, including email, Microsoft Teams, and Excel.
• Typing speed of at least 60 words per minute preferred.
• Mechanical or engineering mindset is a plus.
• Ability to read and interpret technical prints preferred.

Benefits

• Eligible to accrue Paid Time Off at time of hire.
• Medical, Dental, Vision, Short Term Disability, Critical Illness, and Accident Insurance.
• Free Life Insurance Policy.
• Education Cost Reimbursement.
• 401k with Company Match and Profit Sharing.
• Attendance and Performance Bonuses.