Key Account Manager

You know how to clear the way, attend to complex situations, and serve as a trusted liaison.

In this role, you will be dedicated to initiatives that are intended to address the opioid crisis in a productive and positive way. You will be tasked with contracting & securing formulary additions, partnering with and delivering educational in-services, aiding purchasing/stocking, and building awareness for our customer’s product. You will:

• From a listed universe of unique hospitals, and Integrated Delivery Networks (IDNs) within a defined geography, strategically engage willing partners to advance the adoption of our client’s product.
• Ensure availability to access and use of the product in the hospital setting (emergency department).
• Secure appropriate placement on formularies, pathways and protocols via Pharmacy & Therapeutics Committees using approved materials.
• Understand the customer’s approach to the patient journey in their specific institutions by engaging a wide breadth of stakeholders.
• Maintain sharable Account Plans for each institution, record call history and continually expand network of key individuals within assigned institutions with full contact information and role descriptions.
• Act as a direct feedback loop to relevant headquarters stakeholders regarding marketplace dynamics and learnings.

Essential Requirements:

• Bachelor’s degree
• 8+ years’ commercial biotech / pharmaceutical industry experience
• 3+ years’ successful institutional / hospital experience calling on hospital and IDN networks
• Existing deep understanding of IDN Network in assigned geography
• Must live within territory or within territory boundaries.

Desired Requirements:

• Product launch experience with a proven track record of success
• Ability to travel 70% of the time

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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