In-Home Sales Manager (HVAC Comfort Advisor Manager)

Description

Who We Are

Wilson, founded in 1958, is a third-generation, family-owned company dedicated to keeping your home cozy, the lights on, and the water flowing. We proudly serve Northeast Ohio with best-in-class Plumbing, HVAC, Electrical, and Restoration services. Our team members enjoy competitive pay, long-term career growth, and the support of a purpose-driven team.

Why Choose The Wilson Companies

• Top-of-Market Compensation: Among the highest in our industry
• Health Benefits: We cover 70% of your and your family’s health, dental, and vision premiums
• Company-Paid Life Insurance
• Paid Time Off: Two weeks after 90 days + 7 paid holidays
• 401(k) with 3% Company Match
• $1500 Annual Education/Training Credit

Our Core Values

• Betterment – The ambitious pursuit of winning individually and as a team
• Accountability – We do what we say we’re going to do
• Teamwork – Winning only happens when we work as a team
• Transparency – We sell through education, not fear

Position Overview

As the In-Home Sales Manager, you will lead, mentor, and develop our team of HVAC Comfort Advisors. You will be responsible for driving sales performance, ensuring excellent customer interactions, and optimizing the in-home sales process. This position will require intensive HVAC training, even if prior HVAC experience is not present.

Key Responsibilities

• Lead, train, and support a team of Comfort Advisors to meet and exceed sales targets
• Manage team scheduling, coaching, ride-alongs, and pipeline reviews
• Work cross-functionally with service and marketing teams to ensure strong lead flow and conversion
• Maintain accurate records in CRM systems
• Monitor and report on sales KPIs such as conversion rates, average ticket, and close ratios
• Promote a values-driven sales culture that emphasizes education and transparency

Requirements

Requirements

• Minimum 5+ years of in-home sales experience
• Minimum 3+ years of leadership or management experience
• HVAC industry experience is a plus, but not required
• Must be willing to undergo intensive HVAC training
• Strong communication, leadership, and coaching abilities
• Familiarity with CRM and sales software platforms
• Ability to manage and analyze data for performance improvement
  

Minimum Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred
• Valid driver's license with clean record
• Must pass background check and drug screening
  

Physical Demands and Work Environment

• Office setting; may report to jobsites to assist with customers as needed
• Frequent travel to homes and job sites
• Work may be performed in both office and residential environments
• Extended periods of sitting, driving, or walking may be required
  

Desired Skills and Experience

• Prior success in managing or coaching a high-performing in-home sales team
• Background in residential HVAC, home services, or similar industries
• Analytical mindset with the ability to interpret sales data and trends

If you can achieve the above and you find it fun and challenging - you have just the right amount.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Wilson by visiting

Equal Opportunity Employer

Join a team that’s redefining excellence in home services. Apply now and bring your leadership to a company that values integrity, growth, and people.