IT Applications Business Analyst

IT Applications Business Analyst
Contract, Contract-to-Hire
Hybrid in Mayfield Heights, OH
Eligibility : No C2C. Open to US Citizens only due to Federal requirements

The IT Applications Business Analyst serves as a key liaison between manufacturing business stakeholders and IT teams, translating business needs into clear, actionable requirements for application-focused initiatives. This role supports the analysis, implementation, enhancement, and ongoing improvement of enterprise and plant-level applications used across manufacturing operations. The ideal candidate brings a solid IT foundation, hands-on business analysis experience, and the ability to work effectively in cross-functional, fast-paced manufacturing environments.

Qualifications

· US Citizenship is required for Federal Government project work

· At least 5 years of total experience in Information Technology, with 2 or more years in a Business Analyst or similar role

· Experience supporting IT applications within a manufacturing or industrial environment

· Hands-on experience gathering and documenting requirements for enterprise applications

· Familiarity with Agile, Scrum, and hybrid SDLC delivery models

· Experience working with enterprise systems such as ERP, MES, PLM, quality, supply chain, or related applications

· Strong analytical, documentation, and problem-solving skills

· Excellent communication skills, with the ability to work effectively with both technical teams and business users

· Bachelor’s degree in Information Technology, Business, or a related field, or equivalent experience

Key Responsibilities

· Partner with manufacturing, operations, quality, supply chain, and business stakeholders to understand processes, pain points, and application needs

· Elicit, analyze, and document business and functional requirements for IT applications projects and enhancements

· Create and maintain requirements documentation, process flows, use cases, and user stories

· Serve as a bridge between business users and technical teams, ensuring requirements are clearly understood and aligned throughout the project lifecycle

· Support Agile and hybrid delivery models by participating in backlog grooming, sprint planning, and review sessions

· Assist with solution evaluation, system configuration validation, and design reviews

· Support user acceptance testing (UAT), including test case creation, execution coordination, and defect tracking

· Help manage scope changes by assessing impact, clarifying requirements, and supporting prioritization decisions

· Collaborate with project managers to support timelines, dependencies, and delivery milestones

· Contribute to continuous improvement of business processes and application usage within manufacturing operations