Senior Field Service Technician

Senior Field Service Technician (Liberty Township, OH)

50-65/hr

Are you a hands-on problem solver who enjoys travel, autonomy, and delivering exceptional customer service? Our client is seeking a skilled Senior Field Service Technician to join their team. In this role, no two days are the same. You’ll perform troubleshooting, maintenance, and repair on critical power distribution equipment while providing high-quality service to commercial and industrial customers. Work alongside highly skilled technicians using the latest diagnostic tools and technology.

If you take pride in your work, thrive independently, and want to build a long-term career in the power systems industry, this opportunity is for you.

Responsibilities & Expectations

The Senior Field Service Technician will be responsible for testing, maintaining, and troubleshooting low-, medium-, and high-voltage power distribution equipment. The role may also include helping lead field teams and supporting junior technicians.

Testing & Calibration

• Instrument transformer testing
• Power transformer testing (Doble, Insulation Resistance, TTR)
• Cable testing (Power Factor, Tan Delta, VLF, Hipot)
• Circuit breaker and switchgear testing across LV/MV/HV
• Primary & secondary injection testing
• Protective relay testing (electro-mechanical and solid-state)
• Continuity & ground fault testing
• Power quality analysis

Field Support & Troubleshooting

• Inspect, troubleshoot, start up, and collect data on:
• switchgear, breakers, cables, transformers, relays, VFDs, and ATS equipment
• Perform service, repair, part replacement, and system recommissioning
• Provide recommendations based on findings

Safety & Documentation

• Adhere strictly to safety protocols, including LOTO
• Complete all required reporting and documentation
• Perform work in alignment with NETA or NICET standards where applicable

Customer Service & Teamwork

• Communicate clearly with customers regarding issues and resolutions
• Support a strong team environment and assist peers in the field

Qualifications & Competencies

• 5+ years of related electrical testing experience
• Proficiency with industry tools and test sets including:
• Megger, digital multimeters, hipot testers, oil dielectric strength testers, relay test sets, primary/secondary injection equipment, cable fault detectors, oscilloscopes
• Valid, unrestricted driver’s license with 3+ years driving experience
• Strong communication and customer-service skills
• Ability to read and interpret schematics, operating manuals, and safety guidelines
• Willingness to work flexible hours, overtime, weekends, and participate in on-call rotations

Ideal Candidate Traits

You will thrive in this role if you:

• Lead with integrity and prioritize safety
• Value teamwork, accountability, and reliability
• Deliver excellent customer service and exceed expectations
• Are proactive, innovative, and comfortable in fast-paced environments
• Communicate clearly and effectively
• Pursue ongoing learning and professional growth

About the Employer (Anonymized)

Our client is a leading provider of electromechanical and power-management services supporting critical infrastructure across North America. They work with a wide range of commercial, industrial, utility, and institutional clients to enhance reliability, minimize downtime, and support mission-critical operations. The organization emphasizes safety, integrity, teamwork, accountability, customer focus, and an entrepreneurial mindset.

Benefits

• Sign-on bonus potential
• 3 weeks Paid Time Off
• 11 paid holidays
• 401(k) with employer match
• Annual bonus program
• Tuition reimbursement
• Medical, dental, and vision plans
• Employee Assistance Program
• Additional benefits available