Business Development Manager
Location: Milford, OH (Hybrid) Business Development Manager Description:
The Business Development Manager is at the forefront of customer acquisition for Melink Corporation and plays a vital role in the achievement of revenue and profitability goals for the company. As an ambassador for Melink’s products and services, your representation of Melink within the assigned market segment is critically important to deepen existing relationships and create new ones to drive growth in the market. Business Development Manager Essential Duties and Responsibilities:
- Build and maintain strong relationships with key clients and partners, where the primary focus is new relationships.
- Act as a primary point of contact for clients, addressing concerns /ensuring satisfaction.
- Collaborate with the team to create and deliver customized solutions that meet client needs.
- Foster a collaborative and high-performance culture.
- Prepare/deliver formal sales and/or educational presentations for customers.
- Create, revise and deliver revenue forecasts and seek ways to improve process.
- Prepare and deliver formal sales and/or educational presentations or reports for internal and external customers.
- Create, revise, and deliver regular revenue forecasts, and seek ways to improve the monthly revenue forecasting process.
- Identify new market opportunities, industry trends and competitive threats for long term growth strategy.
- Work with marketing team to conduct market research to identify new opportunities.
- Attend trade shows, seminars, events, etc. to promote Melink products and services.
- Analyze data to identify areas for improvement and implement corrective measures.
- Become an ambassador for Melink products and services within the industry and serve as a customer advocate to enhance the customer’s experience and impressions. Join industry trade groups, associations, and obtain positions of influence to further leverage Melink offerings.
- Any other job duties as assigned.
- Up to 30-50% travel required.
- Bachelor's degree (BA) from a four-year college or university; four+ years related experience and; or equivalent combination of education and experience. MBA a plus.
- Strong leadership and team supervisory skills.
- Excellent communication and interpersonal skills.
- Strategic thinking and problem-solving ability.
- Technical Sales experience within assigned markets and/or a minimum of 3 years of technical sales experience.
- Demonstrated and proven sales results
- Be commercially orientated and well versed in negotiations, business development as well as bid/proposal creation to include all materials and services to be performed.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to review and interpret construction documentation and design prints for the take-off of pertinent information.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Must have superior customer service skills (i.e. written/verbal communication skills,high emotional intelligence, positive attitude, and a service leadership philosophy).
- Able to demonstrate a high level of integrity, and a penchant for high quality.
- Must possess a strong work ethic and a high level of self-accountability.
- Proficient with MS Excel, MS PowerPoint, and MS Word.
- Experience with HubSpot a plus.
- Experience with ERP (SAP) systems desired.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee must frequently lift and/or move up to 10 pounds. The travel required for this position is 30-50%. Business Development Manager Competencies:
To perform the job successfully, an individual should demonstrate the following Melink Core Competencies:
- Ownership - Takes personal responsibility for their work, commitments, actions, and the results that follow.
- Customer Focus - Understands who their external and internal customers are and what they value. Meets and exceeds customer needs in a professional manner. Cultivates relationships that secure commitment and trust.
- Communication - Communicates clearly, concisely, and candidly with people at all levels of the organization in a timely and professional manner; avoids vagueness, ambiguity, and mixed messages.
- Continuous Improvement - Continuously seeks to improve individual work, proactively seeking and acting on feedback. Develops better, faster, or less expensive ways to do things. Invests in personal growth.
- Resourcefulness - Takes initiative to solve problems and achieve goals using available resources creatively and efficiently.
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