Senior manager

Status Category:

Full-Time

Exempt/Non-Exempt:

Exempt

Job Code:

BI0706

CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast.

CBIZ strives to be our team members’ employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Essential Functions and Primary Duties

• Capitalize on and grow individual talent
• Evaluate individual performance fairly
• Identify opportunities that challenge and encourage the development of people
• Work one-on-one with staff to better understand their strengths and contributions
• Provide regular and timely feedback; acknowledge success and the need for improvement
• Provide leadership, coaching, and mentorship to subordinate staff
• Develop and support individual career plans
• Provide input into hiring decisions
• Provide input into rewarding and disciplinary actions
• Supervise staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives
• Achieve organizational objectives, including P&L goals, through the influence and coordinated achievements of subordinate staff
• Develop and create ideas, processes and approaches that shape the future
• Act to address current issues and determine future priorities; creates a culture of accountability
• Dedicate necessary time performing individual tasks related to a specified number of client relationships as the primary point of contact
• Focus efforts on fulfilling client expectations by seeking insight into client needs and developing solutions that provide value for the client
• Additional responsibilities as assigned

Preferred Qualifications

• Bachelor's degree preferred

Minimum Qualifications

• High School Diploma or GED required
• Over 7 years' experience in area of expertise with increasing complexity
• At least 5 years experience supervising and leading staff
• Must maintain current required licenses and certifications relevant to field of expertise
• Demonstrate industry experience and technical knowledge in area of expertise
• Proficient use of applicable technology
• Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
• Expert knowledge of state and federal legislation and regulations impacting discipline
• Expertise in managing clients
• Advanced problem solving and critical thinking skills

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CBIZ.Jobs Category: Client Management

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