Security operations specialist

Job Description

A client of Insight Global is looking to bring a security operations specialist onto the team. This person will be responsible for:

Creates reports and maintains detailed logs of all calls and activities

• Contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues

• Monitors complex alarm and surveillance systems and coordinates appropriate response to alerts

• Demonstrates excellent customer service skills when answering calls from our field, branch, or home office partners

• Responds to initial emergency issues and coordinates appropriate actions per policy related to the home offices, branch, call centers, and corporate offices

• Demonstrates expert written and verbal communication skills to accurately report incidents dealing with theft, safety, and other threat issues

• Monitors the security & safety for all colleagues, including those who travel??

• Monitors access control, burglar alarms, fire safety systems, and CCTV systems and coordinate issue resolution with the enterprise physical security team?

• Monitors internet, social media, news, and vendor media sources for global security issues, following protocol in case of an emergency situation

• Performs other duties as may be assigned by the SOC leadership team

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

SOC experience

Knowledge/ experience with cameras or alarm systems

Strong customer service skills Any technical security experience