Staff Digital Site Manager
- As the Site IT leader, you will be responsible for performance & availability of IT infrastructure as well as partner with the business on digital improvements.
- Designs & implements the roadmap to drive digital improvements across IT infrastructure landscape.
- Influences LPBs and below on their decisions.
- Partners with the business to participate in LEAN/ process improvement initiatives & enable business transformation leveraging digital tools.
- Manage and optimize storage systems to meet organizational needs and ensure data integrity.
- Maintain detailed documentation of server configurations, storage systems, and processes.
- Familiar with all business applications in use at the site and have awareness of overall business flow.
- Familiar with the digital product catalog and how it fits in with site operations.
- Works on machine instrumentation initiatives to enable enhanced business operations.
- Proactively monitors network performance (WAN / LAN / WLAN) and escalate issues.
- Builds relationships with Central DT product teams for quicker resolution of networking and server/storage issues.
- Initiates technology obsolescence and improvement projects.
- Bachelor's degree from accredited university or college with minimum of 4 years of professional experience OR Associates degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience
- Minimum 3 years of professional experience in IT operations.
- Note: Military experience is equivalent to professional experience
- Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
- Proactively learns new tools and integrates new methods to drive improved outcomes.
- Identifies and assesses new technologies that can add value and capability to GE.
- Builds rapport with the team and gets buy-in for ideas.
- Drives stakeholder understanding and acceptance of new ideas in their business.
- Participates in change programs by planning implementation activities with other change champions.
- Implements monitoring and feedback systems.
- Solicits ideas for improving primary business processes.
- Establishes & communicates team members' roles in relation to their function and data.
- Shares knowledge, power and credit, establishing trust, credibility, and goodwill.
- Coordinates role responsibilities with that of others to achieve mutual goals.
- Encourages groups to work together to resolve problems.
- Proactively coaches and/or mentors others to improve their contribution to the team.
- Fosters relationship building between team members and those outside the team.
- Works with others to achieve goals without regard to band/title.
- Identifies gaps in roles on teams and is recognized for growing and distributing talent pools across the organization.
- Identifies when additional information is needed from customer/manager/stake holder and asks relevant questions to obtain it.
- Delivers solution(s) where additional information may not be needed or available, while clearly stating any underlying assumptions.
- Communicates status.
- Evaluates data sets to determine possible value or steps to create value.
- Adjusts information (e.g. level of complexity) and story to align with audience.
- Produces functional area information in sufficient detail for cross-functional teams to utilize, using presentation and storytelling concepts.
- Informs stakeholders of customer issues, identifies potential problems or conflicts and resolves them when necessary.
- Explains the story of the rationale and benefit of their ideas.
- Uses relevant and appropriate presentation techniques.
- Responds to questions and dissent in a constructive manner.
- Acknowledges limitations of one's own knowledge.
- Provides options and counsel.
- Drives dialogues that produce new perspectives and substantial innovation, enhancements and analysis of consequences.
- Consults on projects to fit systems or infrastructure, and project goals to their function, and vice versa.
- Provides risk-assessed options in relation to process enhancement and professional expertise.
- Consults on data or data infrastructure development projects and identifies when necessary to modify the solution.
- Connects ideas and solutions from a broad array of sources (e.g., what other businesses are doing, brainstorming with others).
- Pilots new ideas and processes that have not been utilized before.
- Decision Making & Risk Management - Analyzes and interprets business strategy, policies, values, complex data patterns and relationships to make decisions regardless of incomplete and conflicting information and uncertain consequences.
- Makes benchmarked and researched recommendations with contingency plans in place for potential adverse consequences; takes responsibility for consequences of decision/risk.
- Lobbies business partners and subject matter experts for consensus in taking action that sets direction in at least one critical business function.
- Ensures group understanding of issues and presents rationale to affect outcomes.
- Resolves conflicting opinions through consensus.
- Uses appropriate facilitation techniques to gain agreement or move others to action.
- Identifies future roadblocks and promotes data-based problem solving.
- Assesses & prioritizes problems in relation to organizational goals.
- Coordinates team's work and performance with broader organizational objectives and manages conflicts between them.
- Advises others in how to solve difficult problems.
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