IT Help Desk Analyst

DevCare Solutions
Columbus, OH

:

Must Have

  • Excellent written and verbal communication skills. Min 1 year of IT support, customer service and call center experience. This can be a combination of professional work experience, internships, academic projects/ coursework.

Nice To Have

  • Familiarity with Windows 11, Mobile Device Support (android iOS) experience, Networking certifications, Familiarity with Intune Microsoft Authenticator, Familiarity with Bomgar Remote application

Job Type: Contract

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • Associate (Required)

Experience:

  • IT support: 2 years (Required)
  • Call center: 1 year (Required)

License/Certification:

  • CompTIA A+ (Preferred)
  • CompTIA Network+ (Preferred)

Ability to Commute:

  • Columbus, OH 43219 (Required)

Work Location: In person

Posted 2026-06-18

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