Clinical Operations Director

Job Description

Job Description

Center Director

Northwest Ohio Endoscopy Center

(4841 Monroe Street Toledo, OH)

Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit:

Position Summary: The Center Director is responsible for coordinating and directing activities of the Center according to accepted standards. Responsible for the fiscal activities of the center. Works collaboratively with Nurse Manager, Clinical Director, or Charge Nurse (as required) to oversee the supervision and direction of nursing care and patient scheduling, according to the centers policies, procedures, and objectives. Responsible for management of all aspects of personnel, education of personnel, and administrative duties. Works closely with the Governor’s Board and center staff in coordinating patient and staff service functions.

Essential Duties and Responsibilities:

Operations

• Monitor FTE utilization and recommend cost-effective practices
• Oversee new employee orientation for all clinical areas
• Participate in committees, meetings, and Center activities
• Provide input on Center’s short- and long-term goals
• Ensure facility and equipment compliance and cleanliness
• Maintain operational efficiency and effective scheduling
• Supervise contracted providers (e.g., pathology, radiology, housekeeping)
• Prepare staffing schedules based on skill, experience, and coverage needs
• Cross-train staff where appropriate
• Review time and attendance, manage personnel performance
• Make recommendations for staff promotions, terminations, etc.
• Analyze quality assurance data and implement improvements
• Maintain regular attendance and attend required education
• Serve as Disaster Coordinator

Medical Staff

• Communicate regularly with Medical Director, Anesthesia Director, QAPI Chair
• Oversee and maintain credentialing programs
• Ensure confidentiality of credentialing files

Regulatory

• Stay current on applicable laws, rules, and professional standards
• Submit required reports timely
• Interpret and implement policies, procedures, and best practices
• Ensure regulatory compliance

Quality Assurance & Performance Improvement (QAPI)

• Support implementation of quality assessment and performance improvement plans
• Maintain and educate on policies and compliance programs
• Analyze and report QAPI data and develop action plans
• Serve on the QAPI committee

Safety

• Implement best practices to ensure safety in the workplace
• Monitor environmental safety and cleanliness
• Work with Safety Officer to address safety violations
• Ensure OSHA compliance and availability of safety supplies

Maintenance & Materials Management

• Evaluate supply needs and manage inventory
• Monitor purchasing and equipment implementation
• Maintain proper documentation for purchasing

Marketing

• Assist in developing and executing marketing plans
• Network with managed care and physician offices
• Stay informed on new provider memberships

Financial

• Monitor and analyze monthly operating reports (MOR)
• Promote efficient use of Center resources
• Assist in budgeting and resource reporting
• Conduct cost-benefit analysis
• Approve payroll submissions

Professional Competence

• Engage in continuing education
• Maintain professional memberships
• Share knowledge with staff

Position Qualifications:

• Associates and/or Bachelor’s Degree from a four-year accredited College or University; Master’s Degree preferred.
• At least five (5) years of healthcare-management experience.
• At least one (1) year experience in an ASC.
• CPR Certification and ACLS-PALS Certification.
• Evidence of leadership qualities.
• Strong ethical and moral character references.
• Language skills adequate for high-level written, interpersonal, and telephone communications in American English.
• Computer literacy.

Essential Values, Code of Conduct:

• Follow the Code of Conduct and Scope of Practice
• Promote safety and report incidents
• Maintain HIPAA confidentiality
• Be detail-oriented and exhibit professionalism
• Communicate effectively in writing and speech
• Work as a team player with integrity and good judgment

Mathematical Skills:

• Add, subtract, multiply, and divide in all units of measure
• Work with whole numbers, fractions, decimals, and percentages

Language Skills:

• Read, write, and speak English fluently (bilingual if required)
• Interpret business documents, journals, procedures, and regulations
• Communicate effectively with staff, clients, vendors, and the public

Reasoning Ability:

• Define problems, collect data, analyze, and draw conclusions
• Interpret abstract and concrete instructions
• Use critical and analytical thinking

Physical Demands:

• Stand or walk for 6–8 hours per day
• Lift/push/pull up to 50 lbs
• Perform physically demanding tasks
• Good balance, coordination, and endurance
• Specific vision requirements for detailed tasks

Work Environment:

• Work hours vary
• May involve decreased lighting (e.g., laser rooms)
• Quiet to moderate noise levels
• Exposure to infectious materials, blood, and cleaning agents
• Small procedure rooms may limit movement

Apply Now! Come Join our Team! We offer Competitive Pay, Medical, Dental and Vision Plans plus Work/Life Balance through Paid Time Off!

Must pass a background check and drug screen.

EOE Statement: AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

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