Quality Assurance Operations Supervisor (Inspection, Calibration & Document Control)

Lead Quality at the Point of Impact

Step into a day where you set the tone for quality excellence. You’ll open the floor in a temperature-controlled facility, align inspectors, calibration techs, and document control specialists around the day’s ERP-driven shipping priorities, and ensure everyone has what they need to deliver right-first-time results.

Working side-by-side with the Quality Manager, you’ll shape training plans, coordinate time off, help conduct performance reviews, and support disciplinary actions when needed. You’ll monitor and log internal and external quality data, track first-pass yield (FPY), keep the nonconforming material report (NCMR) system up to date, and continuously refine processes to meet company policies, procedures, and regulations. Your clear communication with peers and cross-functional teams sustains a cohesive, safe, and clean work environment where people feel valued and supported.

Your Core Contributions

• Guide daily quality operations for inspection, calibration, and document control to meet ERP shipping goals.
• Keep department training accurate and current to the latest revision.
• Record and communicate FPY trends to drive performance.
• Maintain the NCMR log and all related documentation with rigor.
• Uphold housekeeping and safety standards to preserve an organized workplace.
• Capture, review, and report internal/external quality data to spotlight opportunities for improvement.
• Partner with the Quality Manager on workforce planning, coaching, performance reviews, time-off requests, and corrective actions.
• Ensure operations align with company policies, procedures, and applicable regulations.
• Foster strong communication within quality and across departments to maintain a collaborative, solutions-focused culture.

What You Bring

• Ability to read and interpret blueprints; working knowledge of GD&T and inspection methods.
• 2–5 years of relevant experience preferred (not required).
• Understanding of ISO 13485 and 21 CFR 820 requirements.
• Professional, courteous communication skills for effective collaboration.

How You Work

• Self-starter who thrives in a fast-moving environment.
• Quick learner eager to deepen knowledge of manufacturing processes.
• Reliable and accountable—especially when it matters most.
• Team-first mindset with an open, cooperative approach to assignments.
• Planner and doer—able to coordinate execution across teams.
• Clear, confident communicator (written and verbal).

Tools & Tech You’ll Use

• Measurement gauges
• Calipers and micrometers

Proficiencies That Set You Up for Success

• GD&T
• Quality inspection experience
• Quality control experience
• Advanced inspection & gauge measurement
• Blueprint reading

What You’ll Enjoy

• Competitive compensation and benefits package
• Comprehensive medical, dental, and vision insurance
• Paid vacation and 10 observed paid holidays per year
• Employer funded Basic Life and AD&D insurance
• Employer funded STD and LTD insurance
• Tuition reimbursement
• Great 401(k) with company match
• Generous employee referral bonus program
• Growth in a performance-based company that promotes from within
• Temperature controlled environment
• Community involvement with active giving back
• Additional free resources such as travel assistance, EAP, etc.

What You Won’t Experience Here

• Stagnation—advancement and learning opportunities are built in.
• Monotony—our diverse product mix keeps each day fresh.
• Anonymity—we’re a close-knit team that looks out for one another.