Inside Sales Representative (Remote)

The Forehand Agency seeks a remote-capable Inside Sales Representative to drive account growth by assessing customer needs, presenting tailored life and health insurance solutions, and closing business via high-volume inbound and outbound outreach. This remote inside sales role emphasizes consultative selling, pipeline management, accurate CRM documentation, and professional client service within a small, collaborative agency.

Key responsibilities:

• Execute high-volume outbound outreach using a structured, consultative sales methodology to generate and convert leads for life insurance and health insurance products.
• Qualify leads, conduct needs assessments, recommend appropriate insurance solutions, and close sales aligned with customer objectives and compliance requirements.
• Pursue upsell, cross-sell, and retention opportunities to maximize account value and revenue growth.
• Manage and advance pipeline activity to meet daily, weekly, and monthly sales and conversion targets; use CRM and systems to prioritize and track opportunities.
• Maintain accurate and current records of interactions, opportunities, and outcomes in CRM to support forecasting and territory management.
• Participate in structured onboarding, licensing assistance, ongoing sales training, and regular coaching; collaborate with team members to refine outreach strategies, messaging, and processes.

Required qualifications:

• Minimum age 18.
• Current state life and health insurance license, or willingness and ability to obtain and maintain required licensure (licensing support provided).
• Dependable, coachable, and motivated by commission and performance-based incentives.
• Clear and professional verbal and written communication skills with a strong customer-service orientation.
• Comfortable with PC applications and able to quickly learn contact-center, CRM, and sales productivity tools.
• Able to multitask and maintain productivity in a fast-paced, high-volume sales environment.

Preferred qualifications:

• Prior telesales, inside sales, or customer-service experience; remote inside sales experience is a plus.
• Demonstrated aptitude for consultative selling, closing, and managing a sales pipeline.
• Experience working remotely and managing a personal schedule to meet activity and revenue targets.

Performance expectations:

• Meet or exceed established targets for sales, conversion rates, customer satisfaction, and productivity.
• Consistently maintain accurate CRM records and pipeline visibility to support reliable forecasting.
• Respond positively to coaching, pursue continuous improvement, and prepare for increased responsibility and leadership opportunities.

What we offer:

• Remote-friendly work-from-home arrangement with flexible scheduling to support work-life balance.
• Competitive, performance-based commission and incentive structure with regular recognition and short-term contests.
• Structured onboarding, hands-on sales training, and licensing support to accelerate ramp-up and earning potential.
• Supportive, collaborative team culture focused on professional development and clear advancement pathways, plus health and wellness benefits and ongoing opportunities for skill development.