Assistant Store Manager - Clothes Mentor - Upper Arlington

Clothes Mentor Upper Arlington is seeking an energetic and customer-focused Assistant Store Manager to join our team. As a leader in the resale fashion industry, Clothes Mentor offers a fun, team-oriented environment where employees are empowered to grow and develop their careers. The Assistant Store Manager plays a key role in daily store operations, team supervision, and delivering exceptional customer service. This is an excellent opportunity for individuals who are passionate about fashion, enjoy working with people, and are looking to advance in retail management.

Responsibilities

• Support the Store Manager in all aspects of daily store operations, including opening and closing procedures
• Supervise, motivate, and direct team members to achieve store goals and deliver outstanding customer service
• Assist with recruiting, hiring, and training new employees to ensure the store is properly staffed
• Maintain high standards of merchandising and visual presentation
• Buy and price gently used clothing and accessories according to company guidelines
• Uphold all operational policies and procedures, including loss prevention
• Communicate daily and weekly goals to the team and monitor progress
• Step into the Store Manager role as needed in their absence

Qualifications

• At least 1 year of management experience in retail, restaurant, or other fast-paced environments
• Sales-driven, goal-oriented, and demonstrates high integrity
• Strong customer service, communication, and organizational skills
• Ability to manage time effectively and adjust priorities in a dynamic environment
• Capable of frequent walking, standing, stooping, climbing ladders, pushing, and repetitive lifting
• Ability to regularly lift up to 40 lbs and visually inspect merchandise
• Available to work 40 hours per week, including 2 nights and rotating weekends
• Must be able to drive at any time during assigned shifts to perform banking functions

Benefits

• Competitive salary and bonus opportunities
• Outstanding health, dental, and vision benefits
• Generous employee discount at all company brand stores
• Paid holidays and closed on all major holidays
• Paid time off (PTO)
• Company-paid short-term and long-term disability
• 401(k) with company match
• Flexible schedules
• Employee referral and anniversary programs
• Opportunities for growth and professional development with a strong promote-from-within culture