IT Systems Specialist

Connecting and Protecting People, Microwave Products Group (MPG) is a leading global provider of mission-critical engineered electronic components and subsystems comprised of five business units in six manufacturing locations. Our brand names are recognized globally including: BSC Filters, York, UK; Criteria Labs, Austin, TX; Dow-Key Microwave, Ventura, CA; Pole/Zero, West Chester, OH ; Espy, Austin, TX; and K&L Microwave, Salisbury, Maryland and Dominican Republic. Our expertise is the design and manufacture of communications-based specialty products – engineered components and subsystems – for demanding military, space, commercial aerospace/industrial, and telecom infrastructure applications where function and reliability are crucial.

As an IT Systems Specialist at Microwave Products Group you will be supporting Dover Precision Components IT team (Waukesha Bearings), the IT Systems Specialist provides technical support, system installation, configuration, and maintenance of personal computers (PCs), peripherals, and related technologies. This position supports users in the Waukesha Bearings Antigo manufacturing facility and remote support of the Pawcatuck and Waukesha offices, and collaborates across corporate sites to ensure secure, compliant, and efficient IT operations. The role includes maintaining connectivity to Operational Technology (OT) systems and adhering to cybersecurity and compliance frameworks such as CMMC, NIST 800‑171, DFARS, and OPNAVINST N9210.3 with U‑NNPI training.

Why work for us?

We prioritize innovation and creativity, career advancement opportunities, a collaborative culture, work -life balance, and competitive compensation and benefits. The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that defines us to all of our key audiences: our shareholders, customers, prospective employees and especially ourselves.

Primary Responsibilities:

• Provide first-line technical support for users in the Antigo manufacturing facility, both onsite and remotely as well as remote support for the Pawcatuck and Waukesha offices
• Install, configure, and maintain desktop, laptop, and peripheral hardware including shop-floor devices, printers, and scanners
• Support connectivity and configuration for CNC, OT systems, and OEE monitoring (Altizon, related tools).
• Deploy and image Windows 11 computers using corporate standards and Endpoint Management
• Administer and troubleshoot user accounts within Active Directory and Microsoft 365 (passwords, MFA, access controls)
• Set up, troubleshoot, and maintain VoIP phone and paging systems, video conferencing equipment, and hybrid meeting technology
• Provision and support iPhone and iPad devices through Apple Business Manager and Microsoft Intune (MDM), ensuring secure iOS integration with corporate systems
• Install, troubleshoot, and optimize CAD and engineering applications (Solid Edge PDM, SolidWorks, Autodesk, PTC Windchill)
• Ensure endpoint and network security compliance across all assigned systems using CrowdStrike, ThreatLocker, Gatekeeper, and MFA tools
• Perform secure decommissioning and media disposal for sensitive assets in compliance with NIST 800 171 and DFARS
• Collaborate with IT peers across corporate and manufacturing sites to maintain systems integrity and performance
• Document all technical activities, configurations, and incidents in accordance with IT procedures and audit requirements

Knowledge, Skills and Abilities:

• Familiarity with ITAR/UNNPI requirements
• Prior help desk or customer-facing IT support experience
• Experience in a manufacturing or shop-floor IT environment with CNC connectivity, NC and OT systems preferred
• Strong troubleshooting skills in PC hardware, software, and network integration
• Demonstrated knowledge of Windows 11, Microsoft 365, and general networking (TCP/IP, Ethernet)

Requirements Include:

• US Citizen required; Antigo/Pawcatuck fall under ITAR/U-NNPI restrictions. Waukesha falls under ITAR restrictions
• Associate’s degree in information technology, Computer Science or a related field; or equivalent combination of education and experience
• 2–4 years of experience supporting and maintaining PC’s, networks and related IT/OT systems
• Knowledge of security and compliance standards including CMMC, NIST 800 171, DFARS, OPNAVINST 9210.3, and UNNPI requirements
• Proficient with ITSM tools, remote support platforms, and ERP/CAD integration workflows
• Excellent teamwork, communication, and time management skills.

Benefits of joining our team!

• Annual incentive plan (bonus)
• Paid vacation and sick time
• Up to 10 paid holidays/year
• 4 hours voluntary time off to volunteer for your favorite charity
• Health, dental, and vision insurance, subject to applicable premium deductions
• Short-term and long-term disability insurance – 100% company paid
• Other ancillary insurance options available
• 401(k) retirement account with matching MPG contributions & profit sharing (if applicable)
• Profit Sharing Plan - potential up to 3% of base salary
• Educational Reimbursement up to $5,250 per year
• Gym membership reimbursement up to $120 per year

Required.

Work Arrangement : Onsite

Pay Range: - annually

Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including up to 10 paid holidays per calendar year, based on schedule worked, paid vacation days beginning at 80 hours annually, 40 paid sick leave hours annually or as provided under state and local paid sick leave laws; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [email protected] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at . To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site .

This position may be located in: Americas : United States : Wisconsin : Antigo

Sub Division : MPG IT - Non-Software

Job Requisition ID : 64435

Job Function :

Work Arrangement : Onsite

Pay Range: - annually

Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including up to 10 paid holidays per calendar year, based on schedule worked, paid vacation days beginning at 80 hours annually, 40 paid sick leave hours annually or as provided under state and local paid sick leave laws; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [email protected] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

This position may be located in: Americas : United States : Wisconsin : Antigo

Sub Division : MPG IT - Non-Software

Job Requisition ID : 64435

Job Function :