Sales Development Representative Manager

About Us

Kenect is based in the Silicon Slopes of Utah. Our team is committed to helping businesses grow and succeed through our state-of-the-art business texting platform.

With Kenect our goal is to make text messaging the primary communication tool for any business across the U.S. and Canada. Texting is the way the consumer wants to do business. Its time for businesses to embrace that trend and stop the constant game of voicemails phone tag and making customers wait on hold.

About the Role

As a Sales Development Representative Upsell Manager youll own the strategy coaching and daily operations of our current customer outbound SDR team. Reporting to the VP of Client Growth you will turn datadriven insights into repeatable processes that fuel pipeline growth for every industry we serve within our client base.

What You Will Be Doing

• Recruit onboard and develop a team of 812 SDRs; create career paths that retain top talent.
• Set and exceed pipeline targets by designing outreach cadences that blend calls texts and emails.
• Coach call recordings and roleplays dailyhoning objectionhandling lead qualification and ethical persuasion tactics.
• Align tightly with Marketing on ICP refinement accountbased plays and event followup.
• Own SDR tech stack & reporting (Salesforce Zoom Revenue Accelerator Slack PowerBI and more) to surface actionable metrics and forecast accurately.
• Iterate playbooks through A/B testing of scripts sequences and talk tracks for new product launches.
• Partner with Account Managers to ensure clean handoffs that accelerate opportunities and improve win rates.
• Champion a feedback culture sharing market intel with Product and Customer Success.

Skills & Qualification

• 24years of SDR/BDR leadership in a B2B SaaS environment (managing 6 reps).
• Proven track record of hitting monthly meetingsset and pipelinegenerated goals.
• Strong command of outbound frameworks and modern sales tools.
• Datadriven mindsetyou love dashboards cohort analysis and experimenting to optimize conversion rates.
• Inspirational coach who can rolemodel highenergy cold calling and teach with realtime feedback.
• Excellent written and verbal communication; comfortable presenting to executives.
• Nicetohaves: experience selling into multilocation SMBs reputationmanagement tech or automotive verticals.

Our Company Values We Hope You Showcase

• Unwavering Customer Obsession
• See it Solve it Get it Done
• Build Adapt Win

What Kenect Offers!

• Health Dental Vision Life & Disability Insurance
• Your birthday is a paid day off!
• Onsite gym
• Breakroom full of snacks and drinks
• Convenient location next to freeway entrance/exit

Legal Disclosure

Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs job requirements and individual qualifications without regard to race color religion or belief family or parental status or any other status protected under federal state or local law.

Required Experience:

Manager