Sales operations coordinator
At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training, and resources to be successful. Come join our growing team!
Key Responsibilities:
- Serve as the first point of contact for all walk-in customers, providing solutions and product recommendations.
- Handle call-in orders, ensuring efficient and accurate processing.
- Assist new customers in identifying solutions and establishing initial sales relationships.
- Manage all transactional paperwork, including processing credit card payments, generating invoices, and tracking sales documentation.
- Maintain a clean, organized, and customer-friendly front counter area.
- Act as a liaison between outside sales reps and internal systems to support timely order fulfillment and customer satisfaction.
- Convert quotes into sales orders, ensuring all pricing, terms, and scope are accurate.
- Manage the flow of contracts between BS Legal and customers until final approval and signature.
- Serve as the gatekeeper for job starts by ensuring all necessary documentation (contracts, approvals, payments) is complete, accurate, and compliant.
- Support tracking and follow-up of outstanding paperwork or customer requirements that may delay job execution.
Qualifications:
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- 2+ years of experience in a sales support, customer service, or operations coordinator role.
- Experience in the construction, industrial services, or related industry a plus.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and familiarity with Salesforce preferred.
BrandSafway offers a competitive benefits package that includes medical, dental, vision, life and disability insurance along with a generous 401k plan.
About Us:
BrandSafway is a leading global provider of access, specialized services, and forming and shoring solutions to the industrial, commercial and infrastructure markets. Through a network of ~340 strategic locations across 25 countries and ~40,000 employees, BrandSafway delivers a full range of industrial service solutions. BrandSafway supports maintenance and refurbishment projects as well as new construction and expansion plans with unmatched service from expert local labor and management. Today’s BrandSafway is At Work For You® — leveraging innovation and economies of scale to increase safety and productivity, while remaining nimble and responsive.
BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or veteran status.
Notice to all potential job candidates:
Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for tentatively special treatment or consideration. If anyone, regardless of whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at [email protected] and provide the name of the individual and any other documentation or proof of such an act.
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