Senior Account Coordinator

Our office is looking for an experienced professional to fill the role of Senior Account Coordinator.

We’re searching for communicative candidates who are proactive and passionate about business-to-business (B2B) marketing and the clients we serve. Senior Account Coordinators act as foundations of support to our Client Services department. They aid internal departments by assisting with daily sales activities, brainstorming innovative ideas to improve client relationships, documenting essential information for project execution, connecting team members with client subject matter experts, and providing guidance on deliverables. They also stay abreast of industry and marketing trends.

Luxid is a forward-thinking tech and digital marketing agency committed to our values: driven, trailblazing, resourceful, and sincere. We Luxidians are a team of creative thinkers, strategists, data analysts, developers, technologists, writers, designers, filmmakers, and virtual world builders. With over 30 years of experience in delivering marketing and commerce solutions, we help our clients drive sales with seamless customer journeys and flawless website operations.

That means the perfect fit:

• Has exceptional communication, collaboration, technological, and problem-solving skills.
• Is resourceful, analytical, adaptable, and organized, with the ability to build rapport with clients.

Responsibilities:

• Support account executives and team members with project and budgetary management.
• Assist in preparing client proposals, estimates, and invoices.
• Manage a client account or a significant division of a client with minimal oversight.
• Coordinate project timelines and budgets across internal teams to ensure on-time, on-budget delivery.
• Serve as the primary day-to-day contact between the agency and client.
• Build a deep understanding of each client’s business, industry, and objectives to deliver strategic value.
• Collaborate with internal departments to produce high-quality, integrated solutions.
• Stay informed on client products, services, and marketing initiatives.
• Assist with planning and the execution of client event marketing needs.
• Provide input on process improvements and workflow efficiencies.
• Act as a client advocate, ensuring exceptional service and strong relationships.

Requirements:

• 2+ years of marketing experience (preferred).
• 2+ years of team or account support experience (preferred).
• 1+ year of B2B experience (preferred).
• 1+ year of marketing agency experience (preferred).
• Bachelor’s degree in business, marketing, or related field.
• Working knowledge of computers and Microsoft Office suite of services.
• Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations.
• Exceptional written and verbal communication skills.
• Well organized.
• Ability to work calmly under pressure, with a positive and solutions-based attitude.
• Strong analytical skills.
• Demonstrated ability to work independently and remain motivated.
• Excellent active listening skills.
• Strong time management skills.
• Adaptability and strong problem-solving skills.

Extenuating factors:

• Certifications
• Talent
• Business acumen
• Professional development
• Leadership abilities
• Ability to multitask
• Growth success record

What we offer you:

• Great team of highly skilled, supportive, and experienced professionals.
• International, English-speaking, diverse, and inclusive equal opportunity workplace.
• The possibility to grow as a professional with a wide range of learning opportunities.

Our values create a simple framework for everything we do; they’re our guiding principles when we’re looking for new Luxidians. Read more about how we’ve shaped our values and live by them every day: Why living our values is so important for all of us at Luxid (luxidgroup.com) .

Salary, benefits, and culture:

Luxid employees enjoy competitive benefits, a flexible work environment, training/development, and opportunities for involvement in our community.

Job Type: Full-time
Schedule: 8-hour shift
Work Location: Hybrid

Benefits:
401k
401k matching
Health insurance (contributory)
Health savings account
Life insurance (company paid and voluntary)
Dental insurance (voluntary)
Disability insurance
Paid time off
Holidays
Personal days
Sick days
Raise structure
Flexible schedule