Manager

Main Responsibilities of a Shift Leader

● Responsible for every aspect of everyday supervision of store outlets

● Responsible for resources management

Shift Leader Job Description

We are looking for an experienced and skilled Shift Leader with remarkable skills, who will run a store effectively and with attention to detail.

Our Shift Leader candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a Shift Leader are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect Shift Leader candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Shift Leader

● Recruiting and appraising staff

● Training and supervising staff

● Dealing with customer complaints and queries

● Motivating staff to meet sales targets

● Ensuring compliance with safety and health regulations

● Preparing promotional displays and materials

● Liaising with management

● Providing opportunities for staff advancements

Shift Leader Job Requirements:

● Commercial awareness

● Confidence

● Resourcefulness

● Organizational skills

● Teamworking skills

● Verbal communication skills

● Numerical skills

● Excellent IT skills

● Enthusiasm

● Executive skills

● Problem-solving skills

● Showing initiative

● Setting a good example

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.