Field Service Engineer
We're searching for a hands-on, tech-savvy Field Service Engineer based in the Columbus, OH area to support critical data center deployments. This is a remote-first position with local travel (~30%) to customer sites for installations, commissioning, maintenance, and troubleshooting.
Whether you're looking for a direct hire opportunity or a flexible contract setup, we're open to both.
Compensation: $90,000 $100,000 (with potential up to $120K+ w/ OT & bonuses)
What's In It For You:
- Direct hire with benefits or contract (your choice)
- Health, dental, and vision insurance
- Mileage & travel expense reimbursement
- Laptop, tools, and PPE provided
- Career growth in a rapidly expanding tech-forward company
What You'll Do:
- Install, commission, troubleshoot, and maintain our liquid-cooled load bank systems at customer locations.
- Work with mechanical and electrical components (including 460V systems), PLC/HMI controls, and perform firmware/software updates.
- Diagnose issues and implement on-site repairs with precision.
- Train customers on safe operation, preventive maintenance, and troubleshooting.
- Act as a trusted technical expert, ensuring high customer satisfaction and system performance.
- Complete service reports, issue logs, and maintenance documentation.
- Share insights with engineering and product teams to improve design, usability, and supportability.
- Work closely with the Director of Product Engineering and other engineers to continuously enhance product performance.
- Communicate project status, challenges, and field insights to support better service delivery.
What You'll Bring:
- Degree in Electrical or Mechanical Engineering preferred (or equivalent hands-on experience).
- 2+ years in field service or technical roles, ideally in data centers, critical infrastructure, or power systems.
- Proficient in troubleshooting mechanical and electrical systems (460V).
- Familiarity with PLC/HMI systems and software/firmware diagnostics.
- Experience with or interest in liquid-cooled systems is a big plus.
- Self-motivated and comfortable working independently in the field.
- Valid driver's license and ability to travel ~30% (may increase based on project needs).
- Ability to lift up to 50 lbs and occasionally work after-hours/weekends as needed.
Apply Today! CP# 8493
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