Field Service Engineer

We're searching for a hands-on, tech-savvy Field Service Engineer based in the Columbus, OH area to support critical data center deployments. This is a remote-first position with local travel (~80%) to customer sites for installations, commissioning, maintenance, and troubleshooting.

Whether you're looking for a direct hire opportunity or a flexible contract setup, we're open to both.

Compensation: $90,000 $100,000 (with potential up to $120K+ w/ OT & bonuses)

What's In It For You:

• Direct hire with benefits
• Health, dental, and vision insurance
• Mileage & travel expense reimbursement
• Laptop, tools, and PPE provided
• Career growth in a rapidly expanding tech-forward company

What You'll Do:

• Install, commission, troubleshoot, and maintain our liquid-cooled load bank systems at customer locations.
• Work with mechanical and electrical components (including 460V systems), PLC/HMI controls, and perform firmware/software updates.
• Diagnose issues and implement on-site repairs with precision.
• Train customers on safe operation, preventive maintenance, and troubleshooting.
• Act as a trusted technical expert, ensuring high customer satisfaction and system performance.
• Complete service reports, issue logs, and maintenance documentation.
• Share insights with engineering and product teams to improve design, usability, and supportability.
• Work closely with the Director of Product Engineering and other engineers to continuously enhance product performance.
• Communicate project status, challenges, and field insights to support better service delivery.

What You'll Bring:

• Degree in Electrical or Mechanical Engineering preferred (or equivalent hands-on experience).
• 2+ years in field service or technical roles, ideally in data centers, critical infrastructure, or power systems.
• Proficient in troubleshooting mechanical and electrical systems (460V).
• Familiarity with PLC/HMI systems and software/firmware diagnostics.
• Experience with or interest in liquid-cooled systems is a big plus.
• Self-motivated and comfortable working independently in the field.
• Valid driver's license and ability to travel ~80% (may increase based on project needs).
• Ability to lift up to 50 lbs and occasionally work after-hours/weekends as needed.

Apply Today! CP# 8493