Chief Operating Officer (Cleveland)

We are seeking a strategic and hands-on Chief Operating Officer (COO) to lead the operational functions of a rapidly growing landscape company. The ideal candidate will collaborate with the CEO to execute the companys vision and business plan while managing day-to-day operations across multiple departments. This role is instrumental in ensuring the company achieves its growth objectives and operates efficiently.

Key Responsibilities

• Execute the business plan, achieving or exceeding P&L targets.

• Lead, manage, and hold the leadership team accountable for commitments.

• Oversee the operational departments, including Marketing, Sales, Finance, HR, and Customer Service.

• Own and manage the organizational scorecard, proactively identifying and addressing issues.

• Standardize and systematize operations using the Entrepreneurial Operating System (EOS).

• Foster collaboration and alignment among leadership teams to ensure cohesive execution.

• Manage and resolve issues effectively, maintaining a focus on the greater good of the business.

• Ensure company processes are followed consistently with a focus on continuous improvement.

• Communicate effectively across all levels of the organization, ensuring alignment with company goals.

Preferred Qualifications

• 5+ years of senior leadership experience in service-driven industries.

• Proven track record in startups or mid-sized companies with seasonality considerations.

• Analytical mindset with strong data-driven decision-making skills.

• Demonstrated ability to lead teams while staying involved in operational details when needed.

• Experience in building and sustaining high-performing teams.

Ideal Candidate Profile

• Bachelors degree or equivalent experience preferred.

• Familiarity with the Entrepreneurial Operating System (EOS) is highly desirable.

• Strong communication and interpersonal skills with a collaborative leadership style.

• Highly organized and adept at managing multiple priorities in a fast-paced environment.

• Experience in M&A and integrating companies under a unified structure.