Scheduler I
Job Description
Job Description
Orthopedic Associates (OA) is seeking skilled and compassionate a Medical Appointment Scheduler to join our growing team, at our Centerville administrative office.
At OA, we do more than deliver expert orthopedic care—we take pride in building a workplace culture rooted in professionalism, positivity, and respect . Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience.
We are looking for individuals who are:
- Committed to excellence in patient care
- Kind and respectful in every interaction—with patients, families, and colleagues
- Professional and dependable , showing pride in their work and supporting a collaborative, uplifting environment
- Positive and adaptable , contributing to a workplace where people enjoy coming to work each day
What You’ll Do:
- Providing excellent customer service and communication to patients, families and staff
- Manage high call volume while maintaining attention to detail and productivity
- Scheduling patients to their availability and provider preference
- Respond to referrals, urgent situations per protocol
- Make decisions independently
What We Offer:
- A supportive, team-oriented culture where your contributions are valued
- Opportunities to grow your skills and advance your career
- No nights, weekends or holidays
- Competitive compensation and comprehensive benefits
- Up to 3 weeks paid time off during first year.
- 7 paid holidays
- Medical, Dental and Vision benefits
- 401k/Profit Sharing
- A workplace that celebrates mutual respect, compassion, and integrity
Required Experience:
- Health care industry experience
- Electronic Medical Record (EMR) experience
- Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility.
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