District Manager

This position requires frequent travel, more than 80% within geographic area. Candidate must reside or willing to relocate within the following Northeast District of Columbus, Ohio

HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904. HearingLife operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.

To help more people hear better by ensuring the best experience for Team Members and Patients while achieving positive financial growth for district in a manner consistent with HearingLife’s Core Values.

Responsibilities:

To help more people hear better by ensuring the best experience for Team Members and Patients while achieving positive financial growth for district in a manner consistent with HearingLife’s Core Values.

People Leadership

• Inspire and lead clinic teams to succeed, measured by delivering budget within the context of HearingLife’s core values.
• Develops direct reports, mentors, and coaches Team Members to meet their potential; frequently visiting clinics and traveling with managers. Attracts and identifies top talent for continued growth.
• Train and role-model the expected behaviors and consistently follow up to drive sustainable behaviors that lead to success.
• Establish appropriate direction and communication to assigned clinics, monitoring performance, providing feedback and recognition, and maintaining alignment on priorities.

Business Basics/Discipline

• Increase Team Member proficiency with, and execution of, our clinic operating model: “All the Right Things.”
• Monitor Key Performance Indicators for the clinics within the assigned district, including number of dials and number of appointments, revenue growth, and Out of Warranty.
• Create Action Plans for the month, week, and day for clinics within assigned district.
• Emphasize mastering sales scripts and internal marketing processes to be a subject matter expert and deliver results.
• Develop and maintain an active management schedule necessary to maximize opportunity creation, Team Member skill enhancement, recruiting and administrative requirements.
• Inspect insurance processes for consistency with training, verification, authorization, and documentation in a medical compliance environment.
• Confirm accurate completion of end of day closing procedures at each clinic location.
• Manage measurable progress in Team Member excellence on block scheduling, morning huddle, out of warranty, third party visit attendance, wellness and physician referrals, professional sales and tested not sold processes.
• Inspect delivery slots blocked on schedules to make sure that most devices are delivered within 4 days after sale.

Sales Management Skills

• Professional sales management
• Ensure clinic execution of daily operational objectives, including pending sales status items, inventory management, discounting and cash management operations.
• Identify obstacles to sales goal attainment and take an active role in problem solving. Collaborate with colleagues to overcome challenges and develop the necessary processes to succeed.
• Other duties as assigned.

Qualifications

• 5 years management experience in a hands-on sales management role • Bachelor’s degree or comparable work experience
• Excellent interpersonal communication, team building and presentation skills
• Demonstrated skills in planning, analytical and critical thinking, problem solving, prioritization, and proactive decision making
• Fosters a collaborative environment; maintains a high level of Team Member engagement
• Proficiency with Microsoft Office Suite
• Results-oriented

Benefits

• Paid time off / Company paid holidays / floating holidays
• Health/Medical/Dental/Vision
• Competitive 401(k) Program
• Exclusive Discounts & Programs
• Education Expense Reimbursement
• Basic life and AD&D insurance
• DMIT Program: Dive deep into management insights.
• Amplify Leadership Program: Get one-on-one guidance and real-world exposure to grow and excel as a Leader.

A Thriving, Positive Environment: We live our Core Values: We Create Trust, We are Team Players, We Apply a Can-Do Attitude and We Create Innovative Solutions.

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.