Account Executive

Crown Castle
Cleveland, OH

Commercial Account Executive

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

For over 30 years, we've worked closely with customers in nearly every industry to build custom fiber solutions that meet all their network needs and keep them connected, secure and ready for the future. Our portfolio of fiber solutions is available in 23 of the top 25 US markets and includes Internet, Ethernet and Wavelength, as well as fully-managed solutions like Managed SD-WAN and Cyber Defense. We pride ourselves on providing our customers with peace of mind that their network will perform seamlessly because we're as committed to their success as they are.

Although you will be hired as a Crown Castle employee, your employment and the responsibilities associated with this job likely will transition to an acquiring company in the future. For more information, please visit:

The Commercial Account Executive is expected to develop and close new revenue opportunities with the defined profile of Commercial accounts within the region. This will be accomplished by growing revenue within an assigned set of existing customers and establishing new customer relationships within a defined set of prospects. A successful candidate will have the capability to quickly learn Crown Castle's product set and differentiators, develop sales opportunities within the assigned module of customers and prospects, professionally and consistently engage with and manage existing customers, and strategically close new business.

Responsibilities:

  • Develop and execute sales plans to achieve assigned quotas
  • Establish and conduct sales meetings with customers, presenting the Crown Castle value proposition
  • Drive new sales opportunities through the entire sales process
  • Cultivate strong relationships with decision-makers and influencers within accounts
  • Act as the primary point of contact for customers providing a high level of customer service to all Crown Castle customers
  • Generate leads by prospecting and building and maintaining relationships throughout the industry
  • Effectively communicate across internal Crown Castle departments
  • Master internal sales and marketing programs and systems to maximize effectiveness
  • Maintain timely and accurate account and opportunity information in the CRM system
  • Provide accurate sales forecasts

Education/Certifications:

  • Bachelor's degree preferred

Experience/Minimum Requirements:

  • 5 or more years of business-to-business sales experience in network infrastructure
  • Proven experience selling to and maintaining Enterprise accounts
  • Proficient working knowledge of WDM, Ethernet, Cloud Connectivity, IP, and other Fiber Optic services
  • Proficiency in Microsoft Office Suite
  • Proficiency in CRM applications

Organizational Relationship:

Reports to: Manager Fiber Enterprise Sales

Title(s) of direct reports (if applicable): N/A

Where You Will Work: This role falls into our hybrid work model, which is a blend of in-office and remote work to optimize collaboration, relationship building and key stakeholder engagement, and will require some travel as needed.

Your Company Benefits: At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life. We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

  • Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
  • Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
  • New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
  • Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
  • Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
  • Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
  • Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
  • 10 company holidays plus 2 floating holiday.
  • All offices provide free beverages and snacks.

Compensation: The salary range offered for this position is $67400 - $92700 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information: If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Posted 2026-03-15

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