Assistant Store Team Lead

Job Description

Job Description

The Assistant Store Team Lead role serves to operate each Goodwill store demonstrating our Company values and DGR guiding principles. The Assistant Store Team Lead is responsible to following through with Store Manager’s direction and communicating it to team with open communication, training, coaching, and setting a high standard of behavioral expectations.

• Demonstrate the DGR guiding principles :

1. Ensure the entire location is clean, organized, and filled with fresh product.
2. Always provide outstanding customer service.
3. Use available data to meet /exceed expected metrics.

• Create a dependable and stable work environment :

1. Assists with recruiting and selecting potential employees.
2. Evaluates employee’s performance frequently and objectively providing positive coaching under direction of Store Manager with proper documentation.
3. Assists with setting long term goals with employees and holds each accountable to help them reach set goals.
4. Trains and cross trains employees to be confident completing their job duties.

• Maintain a store that complies with administrative and safety procedures:

1. Creates a profitable retail store.
2. Demonstrates and trains employees on processes set by Goodwill to maximize production.
3. Ensures employees are complying with company policies and procedures.
4. Checks store daily to ensure store is being cleaned, restocked, and organized.
5. Complies with the Hazardous Communication Policy and Procedures
6. Maintains constant surveillance of buildings for safety and loss prevention and documents accordingly.