Facilitator II, Industry Partnerships (Cleveland)

Position Type : Full-time; Monday-Friday 8:00-4:30pm

Reports to : Program Manager, Industry Partnerships 

Salary Range : $46,000-$51,000

POSITION OVERVIEW:

 Towards Employment is seeking an experienced social services facilitator to provide career readiness training customized for manufacturing employer partnerships. The position is responsible for delivering an established training designed to increase entry level employee placement and retention at local manufacturers. Facilitation may occur at employer partner’s and manufacturer’s sites, focusing on job readiness and technical skills. The Facilitator will be responsive to the needs of trainees and the needs of the employers, which will serve as sponsor and host for the program. 

THE FACILITATORS RESPONSIBILITIES ARE:

• Deliver engaging, interactive curriculum consistent with the employers’ needs. 
• Maintain a classroom environment consistent with the employers’ expectations for performance. 
• Coordinate and facilitate group sessions contextualized to manufacturing.
• Support students during technical training and hands-on portion of curriculum.
• Promote best-practices in facilitation and utilize adult learning techniques during workshop instruction. 
• Develop positive working relationships with employer partners to assess need to understand working environment/gauge services needed by employees advancement.
• Work to a high level of responsiveness to employer needs, including responding immediately to crucial communications regardless of business hours and communicating resolution of all issues.

ABOUT TOWARDS EMPLOYMENT:

Founded in 1976, Towards Employment (TE) is a non-profit leader in providing innovative solutions to move people out of poverty, into quality jobs and along a career pathway. Towards Employment has gained local and national recognition for achieving excellent outcomes through the hard work of its dedicated staff of 74 and an $8 million annual budget. Towards Employment offers a continuum of support to low-income individuals preparing to enter the workforce or looking to advance from low-wage employment while also fulfilling the staffing needs of local employers.

Towards Employment offers a robust and competitive benefits package designed to support our team’s health, financial well-being, and work-life balance. Those benefits include:

• Employer-subsidized medical, dental, vision and prescription insurance.
• Traditional and Roth 401(k) plans with an employer match and profit sharing.
• Company-provided life and short-term disability insurance. 
• Paid Parental Leave.
• 10 vacation days, 10 sick days, 13 paid holidays, and time off between Christmas Eve and New Year’s Eve)
• Additional Perks include; flexible schedules, salary advances, cell phone reimbursement and an Employee Assistance Program offering free mental health support services.

 Join a team that invests in you!

Minimum Requirements for the Facilitator are:

• Bachelor’s Degree in, Adult Education, Social Work or related technical field or equivalent experience.
• Three years’ experience in training role related to workforce or staff development.
• Knowledge of manufacturing or other technical industry.
• Experience working with adults with barriers to employment especially the reentry population.
• Excellent relationship building skills along with proven high level customer service skills with varied stakeholders
• Dynamic facilitation skills in an adult learning environment and the ability to use multimedia effectively; must have experience applying participatory methods and ability to address multiple learning styles; experience with online content delivery a plus.
• Able to work independently, be flexible and dependable, and demonstrate initiative and creativity.
• Proficient with Microsoft Office Products: Word, Excel, Power Point, Publisher, Outlook, and Internet.
• Good written and verbal communication skills.
• Strong organizational, time management and problem-solving skills.
• Commitment to Towards Employment’s mission and core values.

Success in this position also requires:

• Continuous Improvement – Committed to learning, development, assessment, and measurement to continuously improve.
• Coaching Capacity – Ability to provide guidance and to support the advancement of others.
• Team Builder – Leads others through collaboration, influence, and coaching.
• Social Justice Advocate – Passionate about promoting racial equity and inclusion at personal, organizational and systems level.

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