Childcare Business Administrator | Operations, Enrollment & Growth

We're Growing — We Need a Sharp Administrative Assistant Who Gets It Done

About the Role

We are a growing early childhood education program with multiple locations seeking a motivated, organized, and people-centered Administrative Assistant to join our leadership team. This is a dynamic role that sits at the intersection of business operations and childcare program management. The ideal candidate brings a background in both business administration and early childhood education or childcare operations, and thrives in a fast-paced, mission-driven environment.

This position plays a critical role in supporting enrollment growth, financial operations, marketing, hiring, and the overall administrative health of the center. If you are someone who loves systems, people, and purpose-driven work — we want to hear from you.

Key Responsibilities

Enrollment & Family Relations

• Manage enrollment inquiries, tours, applications, and waitlists
• Guide prospective families through the enrollment process from first contact to start date
• Maintain accurate enrollment records and occupancy tracking
• Communicate professionally with current and prospective families

Marketing & Community Outreach

• Manage center social media presence and content calendar
• Develop and distribute promotional materials, newsletters, and community communications
• Support planning and coordination of center events and open houses
• Identify and pursue community partnership and outreach opportunities

Financial & Administrative Support

• Assist with tuition billing, payment tracking, and financial reporting
• Maintain organized administrative records, files, and compliance documentation
• Manage vendor correspondence, supply ordering, and office operations
• Support grant and subsidy program administration as applicable

Hiring & Onboarding Support

• Post job openings and manage applicant tracking across hiring platforms
• Schedule and coordinate interviews in partnership with leadership
• Assist with onboarding of new staff including paperwork, orientation scheduling, and credentialing
• Maintain up-to-date personnel files and staff documentation

General Operations

• Respond promptly to internal and external communications
• Support leadership team with scheduling, reporting, and special projects
• Assist in maintaining a welcoming, organized, and professional center environment

Qualifications

Required

• Associate’s or Bachelor’s degree in Business Administration, Early Childhood Education, or related field (or equivalent experience)
• Minimum 2 years of experience in an administrative, operations, or office management role
• Familiarity with early childhood education, DCY Licensing, SUTQ and EHS standards
• Strong written and verbal communication skills
• Proficiency in Microsoft Office, Google Workspace, and general office technology
• Highly organized with strong attention to detail and ability to manage multiple priorities
• Professional, personable, and mission-aligned demeanor
• Experience with childcare management software (e.g., Procare, IntelliKid System)
• Background in enrollment management or client relations
• Experience with social media management or marketing
• Knowledge of childcare licensing regulations and compliance requirements
• Experience supporting financial operations or bookkeeping

Compensation & Benefits

Salary Range: $35,000 – $48,000 annually, commensurate with experience

Schedule: Full-time | Monday – Friday

Location: Learning Ladder Child Care

Benefits:

• Professional Development
• Promote from Within
• Telehealth
• Tiered Benefits Package
• and more

How to Apply

Please submit your resume and a brief cover letter describing your background in business and childcare operations and why you are a great fit for this role to [email protected] or at

We look forward to hearing from you.

Pay: $35,000.00 - $45,500.00 per year

Benefits:

• Childcare
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement

Work Location: In person