Assistant bus
Business Title Graduate Assistant for Bus Ops Special Instructions to Applicants
Questions regarding the above position should be directed to: [email protected] Posting Number 20161657STD Department Summary Preferred Responsibilities The Graduate Assistant for Business Operations reports to the Assistant Director for Assignments, Contracts, and Student Services. The preferred candidate will have some Housing/Residence Life (HRL) experience and must be enrolled in the College Student Personnel or related graduate program. Specific responsibilities include: Student Staff Training and Development- Assist with application review, interviewing, and selection of student staff that provides front line service for business operations.
- Supervise second floor business operations student staff.
- Perform evaluations and manage a staff of 7-12 student service ambassadors.
- Actively participate in the planning and implementation of student staff training and development.
- Evaluate, recommend, and develop improvements for the staff training processes.
- Create official training documents and guides.
- Provide front line customer service to students who are selecting in the room selection processes.
- Facilitate the Returning Student Open House and the Meet Your Match room selection events.
- Develop and facilitate the information sessions about the room selection processes.
- Facilitate special selection processes for incoming and current students.
- Staff and attend essential Undergraduate Admissions Events to promote business processes (Welcome Events and Resource Fairs) as well as attend some out of state Admitted Reception events.
- Provide front line customer service to students who are selecting during FYRS.
- Assist in the room selection process for special groups and residential learning communities.
- Oversee records management processes that include, but are not limited to, reviewing departmental email account, vacancy reports, contract audits, and Vaccination Information Forms.
- Ongoing room assignment processes including, but not limited to, room changes, fall early arrivals assignments, and spring assignments during winter break period.
- Facilitate the Mutual Room Swap process over the summer period.
- Manage and assign the members of the LGBT+ floor section and the Transfer Living Community.
- Provide staffing, scheduling, and support for Resource Fairs for Undergraduate Admissions.
- Tabulate materials needed for each event.
- Facilitate the materials needed for the resource fair with other members of the Business Operations office.
- Attend weekly supervision and weekly staff meetings.
- Serve in the on-call weekly duty rotation for operational support to Residence Life and Dean of Students on-call staff.
- Collaborate with Housing Ambassador GA and Business Operations Team.
- Maintain divisional expectations of ongoing inclusion and social justice development.
- Other duties as assigned, including some night and weekend time commitments.
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