Caseload Assistant

Support the mission behind meaningful employment as a Caseload Assistant at Hattie Larlham. In this role, you’ll combine strong administrative support with direct engagement, helping individuals with disabilities navigate career services and take steps toward successful employment outcomes.

Opening:

• Caseload Assistant
• Full-Time 1st Shift, Monday to Friday 8:00am - 4:30pm
• Location: Mantua, OH in northern Portage County, less than 10 minutes from the I-480 exit in Streetsboro.

Job Duties:

• Provide administrative support and maintain caseload data, files, and documentation.
• Conduct intakes and ensure compliance with required standards and documentation.
• Track authorizations, billing, invoices, and waiver reports for accuracy.
• Monitor caseload progress, maintain ISP access, and complete service documentation.
• Support training, provide backup coverage, and perform related duties as assigned.

Job Requirements:

• High School Diploma/GED required, secondary coursework preferred.
• Minimum of one (1) year experience working with people with intellectual/developmental disabilities.
• Previous billing and accounting experience preferred.
• Must be proficient in Microsoft Windows Office 365, Excel, and Word.
• Valid Ohio Driver's License, current auto insurance, and flexibility to travel to other worksites.
• First Aid certification - free training provided.

Rewards and Benefits:

• $18.00 / hour and the ability to access your earned wages prior to pay day.
• Health Insurance Eligibility 1st of the Month After Hire – for full-time staff
• Affordable medical plan options, including dental and vision, start 1st of the month after hire for full-time staff.
• Life insurance at no cost to you for full-time staff.
• Generous employer match retirement program.
• Employee referral bonus program.
• Six (6) paid holidays per year for full-time staff.
• Up to 128 hours of annual Paid Time Off that starts after 90 days of employment.
• Robust employee recognition and appreciation programs.
• No uniforms required.
• Tattoos, body piercings, and fun colored hair are accepted.

About : Hattie Larlham is a not-for-profit disability service organization providing care and support to over 1,600 children and adults throughout Ohio. Because we believe life is sacred, Hattie Larlham enhances the quality of life for people with intellectual and developmental disabilities and their families through our commitment to comfort, joy and achievement. Our compassionate and dedicated staff focuses on creating a nurturing environment in which individuals have opportunities to learn, have fun, feel safe, loved, and make choices about what happens in their lives.