Specialist

Ohio Department of Public Safety - Ohio State Highway Patrol

Report In Location - 1970 W Broad St, Columbus 43223

Primary Technology: Network Hardware

Secondary Technology: Identity & Access Management, Wireless

Perks of Working for the Ohio Department of Public Safety

• Multiple pay increases over the first years of service
• Free Parking
• Free Gym Access & Walking Path
• Daycare On-site
• Cafeteria On-site
  
  

Receives direction from Network Services Supervisor (NSS) to independently install, monitor/maintain, configure, upgrade &/or administer/operate assigned multiple technology domains:

• Administers agency network circuit moves, adds & changes;
• Diagnoses, analyzes & resolves issues for Department of Public Safety (DPS), Automated Title Processing System (ATPS), Deputy Registrar (DR) agencies, Driver License Examination (DX) Stations networks & systems;
• Performs analysis using troubleshooting tools (e.g., Splunk, SolarWinds, etc.) to determine the root cause of problems on systems & networks across assigned multiple technology domains;
• Provides Tier II-III support to DPS, external agencies & information system users;
• Using information technology service management software (e.g., ServiceNow), monitors, receives & resolves incidents for network, system, & application issues;
• Follows incident escalation processes;
• Develops & maintains system documentation & diagrams;
• Answers questions & presents informal mentorship opportunities to peers &/or lower-level staff via conversation, observation or technical documentation;
• Stays current regarding new technologies, standards & techniques;
• Attends training related to job duties;
• Performs other related duties as assigned.
  
  

Helpful Tips For Applying

• Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume".
• Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.
• Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A".
  
  

OPTION 1

48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains

including 12 mos. work experience in the primary technology (Network Hardware) specified by the agency in the position description & job posting.

OPTION 2

• Or completion of associate core program in computer science or information systems;
  
  

AND 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains

including 12 mos. work experience in the primary technology (Network Hardware) specified by the agency in the position description & job posting.

OPTION 3

• Or completion of undergraduate core program in computer science or information systems;
  
  

AND 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains

including 12 mos. work experience in the primary technology (Network Hardware) specified by the agency in the position description & job posting.

• Or equivalent of minimum class qualifications for employment noted above.
  
  

Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology (Network Hardware) listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

Organization

Public Safety

Agency Contact Name and Information

Kate Veeley | [email protected]

Unposting Date

Nov 2, 2025, 3:59:00 AM

Work Location

Charles D Shipley Building

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$36.90 per hour

Schedule

Full-time

Work Hours

8:00am to 4:30pm

Classified Indicator

Classified

Union

OCSEA

Primary Job Skill

Information Technology

Technical Skills

Basic Documentation, Computer Literacy, Customer Service, Information Technology

Professional Skills

Collaboration, Customer Focus, Problem Solving, Verbal Communication, Written Communication

Primary Technology

Network Hardware

Agency Overview

Ohio State Highway Patrol's Mission

The Ohio State Highway Patrol provides unbiased, professional public safety services through inclusion, collaboration, and innovation.