Hospitality and Dining Services Director (Hiring Immediately)

The opportunity

Delaware North Parks and Resorts is hiring a Restaurant Manager to join our team at The Lodge at Geneva in Geneva, Ohio to lead operations across our modern steakhouse, pool bar, and seasonal food truck. Our restaurant features a fresh, contemporary atmosphere with seating for 150 guests indoors, 50 at the bar, and 70 on the outdoor patio. The menu showcases locally sourced beef and produce, catering to a sophisticated clientele and maintaining a loyal local following throughout the off-season.

We’re looking for a dedicated and energetic leader who thrives in a fast-paced setting and is passionate about delivering exceptional guest experiences. This role involves managing front-of-house scheduling, hiring, staff training, and select ordering responsibilities. The ideal candidate will also have experience planning and executing large-scale holiday events and dinners, and possess the poise and professionalism to represent the Lodge at the highest standard.

If you are a motivated professional with a strong commitment to customer service, team development, and creating a positive and dynamic work environment, we encourage you to apply.

Pay

Minimum Anticipated Maximum Base Salary: $46,100 - $62,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at .

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant
• Train, motivate, and develop team members to maintain high performance and professionalism
• Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
• Assist with administrative tasks, including ordering, inventory, scheduling, and operational reporting
• Continuously monitor the point of sale system, checking for errors, price variations, and accuracy
• Monitor and enforce health, safety, and sanitation standards in compliance with regulations

More about you

• Minimum of 2 years of experience as a Restaurant Manager, preferably in a high-volume establishment with experience managing budgets, cost control, inventory, and an understanding of P&Ls
• Strong leadership and interpersonal skills, with the ability to foster teamwork and motivate team members
• Knowledge of food and beverage service standards, health regulations, and safety procedures
• Financial acumen and proficient computer skills, including Word, Outlook, Excel, and point of sale systems
• Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
• Capacity to work a flexible schedule to accommodate business levels

Shift details

Days
Evenings
On call
Split shift
Holidays
Evenings as needed
Weekends
8hr shift
Events

Who we are

The Lodge at Geneva-on-the-Lake boasts breathtaking views with its location on the southern shore of Lake Erie, near Geneva State Park in the heart of Ohio Wine Country. Delaware North provides food and beverage, retail, as well as lodging at Geneva State Park since the year 2004. The Lodge is a AAA three-diamond rated destination offering guest rooms, 8,500 square feet of event space, 25 lakeside cottages, a full-service restaurant, a zipline, and a lounge and gift shop - all overlooking beautiful Lake Erie.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals.

Together, were shaping the future of hospitality come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.