Quality Assurance Manager

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

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© 2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

Responsible for quality control, quality assurance, management systems, and certifications to meet the business objectives at the site. Assists in guiding fellow site management team members in developing a quality culture. Ensure implementation of policies, yearly improvement targets, and best practices to contribute to the development of site policy and strategic objective execution.

Job Requirements

• Bachelor’s degree in chemistry, engineering, or other related field from four-year college or university

• 5+ years of paint manufacturing or liquid batch manufacturing experience

• Experience with ISO9000 and Auditing ISO9001:2015

• Statistical analysis/MSA skills and commitment to continuous improvement

• Effective leadership, interpersonal skills, performance management, and people development skills required

• Effective communicator with all levels of the organization (employees, managers, customers)

• Intermediate to advanced computer skills (Microsoft Office, ERP systems, etc.)

• Proven experience in handling customer complaints, related actions and closure

• Traveling to other sites for Q-SAQ audits, supplier audits and/or for customer related reasons (5%)

Key Responsibilities

• Contribute to the formulation of site and quality department objectives. Ensure site capabilities, constraints and HSE considerations are incorporated into the site plan.

• Develop and implement the site Quality Management System and document control per Global Quality GSOPs and ISO9000 standards.

• Act as the site lead auditor, both internal and external, per Global safety and ISO9000 standards.

• Implement continuous improvement and quality processes for site consistent with the agreed ISC functional excellence agenda.

• Directly manage a team consisting of QC technicians and continuous improvement specialist through (SMART) objective setting, regular reviews, and clear feedback.

• Coordinate with RD&I to enable new product introductions and/or changing specifications. Responsible for the correct specifications and inspection plans in SAP

• Provide training and guidance to the site team to ensure requirements of the quality system are understood and implemented for their respective area.

• Ensure site-related customer complaints are thoroughly investigated and documented. Ensure that any associated corrective actions resulting from the complaint are completed in a timely manner.

• Manage and plan relevant budgets and proactively manages costs.

• Ensure customer requirements for all manufactured goods are met and own the retain management process for relevant products.

• Coordinate the Calibration Program, including any Measurement System Analysis studies as required

• Responsible for the Site Supplier Quality Notification process

Level of autonomy

Total autonomy and responsibility for the actions and decisions of the Quality team. Supported by the Site Management team. May occasionally present to colleagues above and outside of the site. May be asked to fill in for Site Manager duties on occasion.

Rewards & Benefits

Salary range for this role is: $100,000 to $115,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future.

• Benefits beginning Day 1
• 401K retirement savings with 6% company match
• Annual bonus Short Term Incentive
• Medical insurance with HSA
• Dental, Vision, Life, AD&D benefits
• Generous vacation, personal and holiday pay
• Tuition Reimbursement
• Career growth opportunities
• Active Diversity and Inclusion Networks
• Employee referral bonus

Competencies

Accepting Direction

Accepting Responsibility

Acquiring Information

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: #LI-SS1