Crisis counselor

Who are you?

You are a caring and dedicated professional that has obtained a Bachelor's degree in Social Work or a Master's Degree in Counseling with an LSW/LPC or higher, and has previous experience providing crisis services. Your position as a Mobile Response & Stabilization Services (MRSS) Crisis Counselor is crucial to the community, to provide immediate crisis intervention and support to youths and families who may be experiencing significant psychological distress, and need assistance navigating traumatic situations.

You will be willing to travel across counties as needed, to provide support to our Lima office as well. You will regularly use various computer apps including Microsoft Office, our HRIS, EHR and other online systems, with multiple logins often simultaneously. Have a valid Ohio driver's license, CPR/First Aid Certification, and be willing to submit background check and fingerprinting.

How you’ll make a difference in this role:

Under direction of the Clinical Supervisor, you will conduct mental health assessments, evaluate safety concerns, and help develop a comprehensive safety plan or facilitate linkage to a higher level of care. You will offer 72 hours of crisis follow-up or 4-42 days of ongoing stabilization services, with the goal of connecting youth and families to ongoing behavioral health treatment and/or other community resources and supports.

• Respond to emergent requests for crisis intervention, including phone calls, walk-ins, and mobile referrals.
• Establish rapport and be instrumental identifying the presenting problem(s), and work collaboratively to resolve the crisis. Administers the Columbia Suicide Severity Rating Scale (CSSRS) to determine the appropriate level of care (i.e., safety plan, referral to outpatient behavioral health treatment, referral to crisis stabilization unit, referral to inpatient psychiatric hospital) and assure immediate safety.
• If hospitalization is not deemed necessary, follow-up stabilization services will be offered, along with collaborative safety planning, which may include education to caregiver(s) on restricting access to lethal means to assure safety and maintain the youth in the least restrictive setting (i.e., their home) while linking to outpatient treatment.
• If hospitalization or a higher level of care is deemed necessary, efforts to facilitate a warm handoff to alternative crisis supports (i.e., mobile crisis team, crisis stabilization unit, local hospital, law enforcement) in the youth’s respective county will be initiated to assure safety and provide linkage to stabilization services.
• Administer the Child and Adolescent Needs and Strengths Assessment (CANS) with all stabilization cases and completes an MRSS Plan with all families engaged in stabilization.
• Complete a comprehensive Discharge and Transition Plan for all stabilization cases, which may include referrals to other internal programs and/or external providers as clinically indicated.
• Coordinate post-hospital follow-up appointments for high acuity youth who are discharged from hospital Emergency Departments or inpatient psychiatric facilities.
• Offer supplemental support and consultation to staff members across the organization tending to youth and families in crisis.
• Attend local meetings addressing crisis trends and collaborates with both internal and external stakeholders to develop a continuum of care for Hancock County youth and families.

Who are we?

We are a team of passionate individuals who work to provide prevention and specialized behavioral health and substance abuse services to individuals, youths and families in our multi-cultural communities in order to strengthen family life and promote personal growth. We offer a nurturing environment focused on personal growth and self-care through trainings and the development of skills. Our agency is dedicated to supplying employees with the necessary skills and tools necessary to be successful in their roles.

Our employees are offered Health Insurance, Health Savings Account (HSA), Teledoc, Dental Insurance, Vision Insurance, Life and AD&D Insurance, Voluntary Life Insurance, Employee Assistance Program (EAP), PTO, Paid Holidays, and 403(b) Retirement.


Family Resource Center is an Equal Opportunity Employer and a Drug Free Work Place, with policies prohibiting the use, possession, and/or distribution of medical marijuana as well as smoking, vaping, or other use of tobacco on our premises. We base employment on qualifications, merit, and organizational/community need. Our goal is to be a diverse workforce representative of the citizens we serve.
If you require accommodations for the application process or to perform the essential job functions due to a disability, please contact the Human Resources Department at [email protected]. We are committed to providing appropriate accommodations to ensure equal opportunities for all applicants.


We'd love to hear from you. Click "apply" to submit your resume and then learn more about us by visiting our website at