Stihl Outdoor Equipment Sales & Lawn & Garden Dept Head
- Provide excellent service to customers.
- Treat all team members, vendors, and customers with courtesy and respect.
- Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.
- Sell Stihl brand outdoor power equipment.
- Make sure Stihl warranty paperwork is completed and registered in the system.
- When Stihl equipment is brought in for repair, make sure proper warranty protocol is followed, if applicable.
- Help trouble shoot Stihl equipment issues and order parts as necessary.
- Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc.
- Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, et c.
- Recover department daily ensuring; inventory is fronted, faced and in correct place, aisles are clean, organized and free of obstructions.
- Responsible for making sure all products in the department are stocked properly.
- Maintain proper inventory levels by monitoring and adjusting min / max order points, working back stock and making inventory adjustments as needed. Order inventory as necessary, and complete purchase orders and other related paperwork.
- Complete cycle counts as required.
- Update prices as assigned.
- Opening and closing store as assigned.
- Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.
- Always continue to make customers a priority while working your department.
- Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.
- Help out in other departments as necessary.
- Follow all company policies and procedures.
- Other duties as assigned.
- Customer Service
- Teamwork
- Attention to detail
- Communication
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
- Prolonged periods of standing and walking throughout the day.
- Must be able to lift up to 40 lbs at times.
This is a full-time position, scheduled up to 40 hours/week. Days and hours of work vary. Must be available to work days, evenings and weekends. Required Education and Experience:
- High School Diploma or GED
- 2+ years of customer service experience
- 1+ years of retail job experience
- 2+ years of product knowledge of items in assigned department
- Stihl Outdoor Equipment brand knowledge preferred. If not Stihl Certified, we will help with obtaining certification.
- Medical Insurance
- Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
- 401k plan with employer contribution
- Free $25k Life Insurance Plan
- Employee discount
- Vacation time
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Recommended Jobs
Office Coordinator / Customer Service / Inside Sales (Oberlin Ohio)
Job Description Job Description Company: The Grounds Guys & Dirty Dog Home Solutions Location: In-person home-based office on commercial property in Oberlin Schedule: Monday–Friday, 9:00…
OTR Dry Van Lease purchase Job in Niles, OH by American Trucking Group
Requirements ~Valid CDL Class A license ~Clean driving record ~Minimum 3 months tractor trailer experience …
DevOps Engineer II & III
Job Description Job Description DevOps Engineer III Type: FTE, Salaried Exempt Location: Cleveland, OH – Hybrid Onsite Position Overview: As a DevOps Engineer you will design, impleme…
Refrigeration Mechanic
General Mills, Inc. manufactures some of the most beloved foods in the world, including Cheerios and Lucky Charms, Nature Valley granola bars and Totino's pizza rolls. Blue Buffalo became part of Gen…
Shift Leader at Mashiso Asian Grille, Inc.
Job Description Job Description Mashiso Asian Grille is a local fast casual restaurant. We are currently seeking one highly motivated individual at our North Olmsted location. The successful cand…
Warehouse Personnel
Our Furniture Row Center in Toledo, OH is now hiring. We are looking for driven individuals to join our Warehouse team in our store! Benefits we offer for Full-Time Employees: # Paid Training # P…
Orchestral String Instrument Repair Technician / Luthier
Job Description Job Description Benefits: Life Insurance Long-Term Disability Short-Term Disability Simple IRA matching Competitive salary Dental insurance Employee discounts…
Fiber Laser Operator
Job Description Job Description Legacy Talent Search is currently seeking candidates for a Fiber Laser Operator role in Marion, OH . Our client is a well-established industry leader known fo…
Facilities Electrical Engineer
Job Description Job Description Foxconn EV System LLC Job Description – Facilities Electrical Engineer FSLA Status: Exempt Location: Lordstown, OH Reports To: Maintenance Manager D…
Fleet & Equipment Mechanic
Join a dedicated team committed to keeping operations running smoothly and safely. As a Fleet & Equipment Mechanic, you will play a vital role in ensuring that company vehicles, trailers, and a wide …