Quality Assurance Manager
Who We Are
At Voyage Foods, our mission is to make delicious, sustainable, and accessible foods that are better for people and the planet. All of our products work together to support and sustain a food system designed for everyone, now and into the future. We're a team of food scientists, CPG experts, and professionals with a passion for making good food available for generations to come.
What do peanut butter, chocolate, and coffee have in common? They're some of our favorite foods but are often inaccessible and unsustainable. That's why we created our Nut-Free Spreads, Cocoa-Free Chocolate, and Bean-Free Coffee. From food allergies to climate change and unjust labor practices, the foods we love are in serious need of an upgrade. Our future-proofed foods are always top-9 allergen-free, vegan, gluten-free, non-GMO, affordable, and most importantly, utterly delicious.
How We Work
We're a rapidly growing team of people who value diversity in all its forms. We love adding new perspectives and appreciate those who ask questions that help us challenge assumptions, explore new directions, and improve what we've already built. We are a group of like-minded difference makers. Curiosity drives our development. We have tenacity and a risk-taking mentality at every level of our organization to keep challenging normalcy. We believe it's our responsibility to create an environment in which every person can bring their full, authentic selves to work. We push each other to be our best and do our products proud.
This is an exempt position based at our Mason, OH location. Some infrequent travel to our headquarters in Oakland, CA may be required.
What you'll do
● Lead the facility's efforts to assure that products and processes meet and exceed customer and regulatory requirements for food quality attributes and food safety.
● Develop, implement, and maintain food safety and regulatory compliance programs and systems (HACCP, GMP, Microbial surveillance, Pest Control and Sanitation Program support, hold and reject; product recovery, allergens, and inspections (internal and external).
● Management oversight and support to ensure all records, procedures, processes, packaging and equipment is in compliance with all company, state, federal and other regulatory requirements.
● Work closely with Operations Management to identify and implement strategies to reduce consumer complaints and faulty products.
● Partner closely with R&D leadership to assist in ingredient and supplier approvals, contract manufacturer partnerships, strategize new product quality, and consult on other quality metrics, including shelf life testing.
● Supervise and develop Quality Assurance and Sanitation to support the production process through improved skill and attribute development.
● Analyze quality, food safety and consumer complaints and identify areas and plans for improvement.
● Lead the development and implementation of Food Safety Fundamentals and Food Safety Plan(s) (via Product HACCP/HARPC Plans or equivalent).
● Oversee the development, implementation, review, and maintenance of the SQF System (or equivalent Food Safety /Food Quality Strategy).
● Ensure the integrity of execution, maintenance and sustainability of the SQF (or equivalent Food Safety /Food Quality Strategy).
● Communicate relevant facility and headquarters personnel information (trends, data, needs, non-compliances, internal and external audits, etc.) to ensure effective implementation and maintenance of the SQF System (or equivalent Food Safety/Food Quality Strategy).
● Ensure the plant staff is aware of their responsibility to report food safety problems to plant leadership with authority to initiate action, including evaluation of the potentially impacted product or process.
● Ensure those responsible for food safety have defined or designated alternates and/or provisions to cover for key food safety activities in the event of absence.
● Create and maintain an empowered, highly motivated Food Safety work culture within and outside the plant facility
● Qualify co-manufactures, when applicable
Physical Requirements
● Ability to read, write and speak basic English for the safe and effective performance of the job.
● Prolonged periods of sitting at a desk and working on a computer
● Frequent periods working on feet, and performing repetitive actions that entail frequent bending and stooping.
● The ability to consistently lift up to 50 pounds
● The ability to work cleanly and efficiently
● Possess a can-do attitude and be able and willing to take direction
● Ability to communicate with Managers regarding work assignments/safety issues.
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