Barrio Burrito Bar -Front of the House Team Member
Job Description
Job Description
Job Description: Front of House Team Member - Barrio Burrito Bar
Position Title: Front of House Team Member
Location:
Department: Operations
Reports To: Store Manager / Assistant Manager
Position Summary:
The Front of House (FOH) Team Member at Barrio Burrito Bar is responsible for delivering an outstanding guest experience through exceptional customer service, preparing menu items, processing to-go orders, and ensuring each guest leaves with a positive impression. FOH Team Members are the face of our brand and play a vital role in building guest loyalty.
Key Responsibilities:
- Greet guests with a friendly, welcoming attitude.
- Assist guests in understanding the menu and making informed choices.
- Prepare menu items accurately according to company recipes and standards.
- Package and process to-go orders efficiently.
- Maintain cleanliness and organization of the FOH area, including dining areas, beverage stations, and counters.
- Handle cash, credit card transactions, and point-of-sale systems accurately.
- Answer guest questions and resolve any concerns promptly and professionally.
- Collaborate with team members to ensure seamless service.
- Uphold all company food safety, sanitation, and cleanliness standards.
- Continuously maintain product knowledge to educate guests and suggest menu items.
Qualifications:
- Previous experience in customer service or food service role preferred.
- Excellent communication and interpersonal skills.
- Positive attitude and strong work ethic.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Must be able to stand for extended periods and lift up to 25 lbs.
- Flexible availability, including nights, weekends, and holidays.
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